Logistics Operations Coordinator

Are you ready to thrive in a fast-paced environment where every decision you make helps move freight, support drivers, and strengthen customer relationships? As a Load Planner/CSR, you’ll play a key role in our Operations department, working closely with contracted customers and internal teams to keep our trucks moving efficiently and profitably.

What You’ll Do:

• Be the Freight Matchmaker – Secure loads from contracted customers and align them with available trucks to maximize productivity.
• Collaborate Across Teams – Work with Inside Sales and iTech to lock in freight and ensure smooth coordination.
• Own the Details – Accurately enter load data into our AS400 system and maintain up-to-date customer profiles.
• Drive Efficiency – Schedule pickups and plan routes that optimize transit time and reduce downtime.
• Support Our Drivers – Help get drivers home on time and provide clear, respectful instructions for every load.
• Stay Connected – Communicate daily with sales reps and territory managers to balance truck availability and freight coverage.

What Makes You a Great Fit:

• You thrive in a fast-paced, problem-solving environment.
• You’re organized, detail-oriented, and love checking things off your to-do list.
• You’re a natural communicator who stays calm and solution-focused under pressure.
• You’re a self-starter who’s always looking to learn and grow.
• You enjoy making a real impact—on customers, drivers, and your team.

Qualifications:

• High school diploma required
• 2+ years of customer service experience in a fast-paced setting
• Logistics or planning experience is a plus
• Familiarity with Word, Excel, and AS400 (preferred but not required)

Melton Truck Lines is a premier provider of over-the-road flatbed transportation services.

Whether you have years of industry experience or are just starting your career, Melton and Melton Logistics have the opportunities for you. Our family culture and open communication creates an ideal work environment, and with our health and wellness culture, we have developed an array of excellent benefits! We invest in our employees and help them find the right path. From sales, HR, accounting, management and marketing to facilities, landscaping and the shop, we have fun and challenging positions for nearly everyone. Find your path, apply now! https://www.youtube.com/watch?v=CHYmAo-bYYM