Develops short and long-term strategy to support customer requirements
Planning and coordination: organizing the shipment of goods from origin to destination, considering factors like transit times, cost, and legal requirements.
Documentation: Handling shipping documents, customs paperwork and ensuring all necessary documentation is accurate and complete.
Transportation management system - support system implementation and roll out.
Actively search and implementation of new carrier/lanes in cooperation to reduce cost and improve quality and delivery.
Problem-solving: Addressing and resolving any issues related to shipping delays, damaged goods, or other logistical problems.
Claim management.
Tracking and monitoring: monitoring shipments in transit, updating on status, and resolving any issues that arise.