Logistics Project Manager, Marketplace Partnership

At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We’re continually cultivating functional areas of expertise and retaining the highest caliber of talent — while sharing knowledge and data, creating efficiencies, and looking at every aspect of our client’s business from a 360 perspective. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world’s most competitive commerce markets and make each of our six capabilities the first to act on the next big things.

We live for the exchange of energy between brands and audiences, you should too, and we’ve made it our mission to expand every brand’s market share and heart share. Because we believe every transaction has the potential to be transformational.

We leverage data-driven insights from Catapult, our proprietary technology, and our deep understanding of marketplaces like Amazon, Walmart.com, TikTok Shop, to craft strategies unique to each brand we work with while protecting their pricing and channel strategies at every lifecycle stage and in any global market.

ABOUT THE ROLE:

The Logistics Project Manager will manage critical supply chain operations, ensuring smooth product movement from vendor warehouses to Amazon's Fulfillment by Amazon (FBA) network. This role offers the opportunity to grow within Front Row Group’s structured career progression framework, with a focus on developing logistics expertise, analytical skills, and operational leadership.

The Logistics Project Manager will not only own complex middle mile supply chain tasks but also be asked to operate in lanes of ambiguity. This employee will utilize their background, experience, and available data to deep dive logistical product & data flows, seek to understand potential headwinds & cost drivers, and then design/implement scalable solutions. This job requires creativity coupled with complex problem solving.

KEY RESPONSIBILITIES:

1. Problem-Solving:

   • Identify supply chain inefficiencies, analyze root causes, and implement corrective actions.

   • Work closely with internal stakeholders to mitigate risks, resolve shipment issues, and improve operational workflows.

2. Collaboration and Communication:

   • Serve as a liaison between logistics, demand planning, purchasing, and client-facing teams.

   • Provide real-time updates to clients and internal teams on shipment statuses and key logistics metrics.

3. Data and Process Management:

   • Analyze logistics data using Google Sheets, SQL, and proprietary tools to provide actionable insights.

   • Manage detailed reporting on shipping performance, cost tracking, and 3PL performance evaluations.

4. International Marketplace

   • Develop/implement logistics product flows across international marketplace (US to EU/UK, EU to US, etc.)

5. Inventory Management:

   • Monitor stock levels and perform routine reconciliations across multiple warehouses.

   • Develop and maintain robust tracking mechanisms to identify inventory discrepancies early.

6. Shipping Operations:

   • Prepare, review, and validate shipping documents, including compliance with Amazon routing guidelines.

   • Track and manage routing requests in Amazon Seller Central, ensuring all deadlines are met.

SKILLS AND QUALIFICATIONS:

1. Education and Experience

• Direct experience with Amazon Seller Central and managing 3P FBA shipments is required.

• Bachelor’s degree in supply chain, Business Management, Operations, or related fields.

• 3-4 years of experience in logistics, supply chain management, or inventory operations.

• Strong understanding of international product flow including tariffs/duties/VAT implication for EU/UK/Other International marketplaces

• Optional but a plus; Experience working with third party providers (3PLs), contract negotiations & execution
  

1. Technical Skills

• Experience using various Ai tools (Claude, ChatGPT, etc.) to support development of tech solutions

• Advanced Excel/Google Sheets: Proficiency in data analysis, macros, and formulas to generate logistics reports.

• Experience with NetSuite or similar tools is a plus.

• Familiarity with logistics management systems and 3PL software platforms.

1. Core Competencies

• Detail-Oriented: Ability to manage complex data, ensure accuracy, and identify errors before they escalate.

• Problem-Solver: Critical thinking skills to analyze and resolve logistics challenges effectively.

• Multi-Tasking: Strong organizational skills to manage multiple priorities in a fast-paced environment.

• Communication: Excellent verbal and written communication for coordinating across teams and presenting insights to stakeholders. Strong executive presence.

• Proactive: Demonstrates initiative in identifying opportunities for improvement and driving results.

1. Soft Skills

• Collaborative team player who thrives in cross-functional environments.

• ‘Executive Presence’ - Ability to interact appropriately with clients when required

• Ability to work independently while meeting tight deadlines.

• Analytical mindset with a strong focus on continuous learning and process enhancement.

Benefits:

• Health, dental, and vision

• PTO

• Summer Fridays

• Wellness and commuter benefits

• Work with a fun, consultative team of experts

• Headquartered in SoHo, New York City with offices in San Diego, Hamburg and Bratislava

Location: Hybrid in NYC (3 days per week in office)

Salary: $85,000 - $100,000