Responsible for management of logistics problem solving processes including root cause analysis and introduction of corrective actions to resolve logistics problem landscape affective internal and external customers.
Principal Activities:
Primary customer representative for resolving logistics issues including immediate response support, communication internally and externally, and problem solving activities
Responsible for ensuring effective problem solving process executed and documented (QSYS) for logistics complaints detected internally and/or at customer locations (wrong deliveries, mislabels, etc.)
Tracks and regularly reports status of problem landscape and activities to management and customer interfaces to ensure adherance to problem resolution timelines
Monitors and documents costs associated with logistics problem landscape
Responsible for reporting logistics KPI's (ex: customer scorecard, wrong deliveries, etc.) and tracking necessary corrective actions
Monitors process characteristics to ensure conformity to defined standards and specifications
Defines and implements necessary processes or corrective actions to identified non-conformances
Ensures effectiveness of new and established processes/corrective actions through preventative measures
Maintains documentation per standards as required for relevant documents (8D, L-FMEA, P-FMEA, etc.)
Implements and manages processes necessary to ensure conformity to required logistics standards
Participates in audits as required including internal, external, and customer audits (Internal Systems, CCC, IATF, VDA, etc.)
Identifies opportunities for continuous improvement in processes and/or products and actively participates in implementation of corrective actions to achieve improvements where applicable
Performs any other tasks or assignments not listed within this job description as deemed necessary for the
department / company as requested by Management
Others:
Active participation in all company activities and programs (Quality, Ideas for Improvement, Training, Human Resources, Security, Environmental Health and Safety, etc.) which apply according to the proper activities of the position. And any other duties as assigned
\nCompany Description
Modern wire harness systems and exclusive vehicle interiors: The name DRÃXLMAIER stands for automotive innovations. Products that enhance your driving experience. Every day, approximately 55,000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on responsibilities, use their creativity and contribute their ideas toward the common success. Individuals like you!
Company Description
Modern wire harness systems and exclusive vehicle interiors: The name DRÃXLMAIER stands for automotive innovations. Products that enhance your driving experience. Every day, approximately 55,000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on responsibilities, use their creativity and contribute their ideas toward the common success. Individuals like you!
Numbers & Facts
Location
Duncan, SC
Skills
8Dunmatched
Continuous Improvementunmatched
Corrective Actionunmatched
Customer Relationsunmatched
Documentation Standardsunmatched
Environmental Healthunmatched
External Auditunmatched
Failure Mode and Effects Analysis (FMEA)unmatched
Human Resourcesunmatched
Internal Auditunmatched
Logisticsunmatched
Logistics Managementunmatched
Logistics Processesunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Process Developmentunmatched
Process Improvementunmatched
Process Managementunmatched
Quality Engineeringunmatched
Root Cause Analysisunmatched
Safety/Work Safetyunmatched
Scorecardingunmatched
Standards Developmentunmatched
Status Reportsunmatched
Wire Harnessunmatched
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