Communication Skills, Computer Software, Customer Service Management, Customer Support/Service, Detail Oriented, Diversity, Establish Priorities, High School Diploma, Interpersonal Skills, Logistics, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project Schedule, Record Keeping, Sales, Service Delivery, Team Player, Time Management, Time Tracking, Writing Skills
Job Title: | Logistics/Scheduling Coordinator | FLSA Classification: | Non-Exempt |
Department: | Customer Service | Reports To: | Customer Service Manager |
Employment Type: | Full-Time | Pay: | $20.00 - $22.00 DOE |
About Us:
Busch Products Inc is an employee-owned (Employee Stock Ownership Plan (ESOP)) company focused on delivering exceptional service and precision in countertop fabrication. We believe in empowering our team members, fostering collaboration, and maintaining a culture of ownership and accountability.
Job Summary:
The Logistics/Scheduling Coordinator is responsible for managing and optimizing the daily routing of our template and install crews. The ideal candidate will thrive in a fast-paced environment, ensuring seamless operations and exceptional service delivery.
Essential Job Duties and Responsibilities:
- Coordinate daily schedules for template and installation crews, optimizing routes for efficiency.
- Communicate effectively with crews, customers, and internal teams to confirm appointments and address schedule changes.
- Monitor real-time progress of crews, ensuring schedules are followed and any adjustments are communicated promptly.
- Resolve scheduling conflicts and last-minute changes with professionalism and poise.
- Maintain accurate records of daily schedules and completed jobs in Moraware or similar scheduling software.
- Collaborate with the production and sales teams to align scheduling with project timelines.
Minimum Qualifications:
- High School Diploma or GED
- Previous experience in scheduling, dispatch, logistics, or routing roles is highly preferred.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to problem-solve and adapt to changes quickly.
- Familiarity with scheduling software (Moraware experience is a plus).
Knowledge, Skills, and Abilities:
· Excellent communication and interpersonal skills to effectively collaborate with internal teams and external customers, including written and verbal.
· Strong attention to detail.
· Excellent customer service skills.
· Organization and time management skills.
· Ability to prioritize tasks and manage multiple responsibilities under tight deadlines and changing priorities.
· Ability to use computers, software, and other technology.
Why Join Us?
- Be part of an employee-owned company where your contributions truly matter.
- Competitive pay and benefits.
- Opportunities for professional growth and development.
- A supportive, collaborative team environment.
Busch Products is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.