Logistics Shift Supervisor

About Vale

At Vale, our goal is to make magic and bring the real benefits of matcha to a billion people. We are a group of fun-loving, matcha enthusiasts who believe that a good idea can come from anywhere. Vale is a Seattle startup making magic through cutting-edge technology, logistic networks, automation, and world class hospitality experiences. We're reinventing grab-and-go drinks with fully automated cold-drink kiosks and a digital platform that ties cafés, carts, and machines into one magical guest experience. Our mission is to inspire and delight customers while pushing the frontier of engineering and design.

About the Role

This is a unique opportunity to build a team of daily operators that establish the rhythm of business that enables us to serve matcha to a billion people. We are hiring a Logistics Shift Supervisor to lead the day-to-day preparation and deployment of our fleet of beverage carts throughout the greater Seattle area. 

This is a leadership role for Vale's team of drivers, cart technicians, and logistics staff. This role is in-person, with the team, and deeply connected to our daily operations.

Key Responsibilities

• Supervise and lead drivers and coordinators during assigned shifts.
• Coordinate daily routes, deliveries, equipment deployment, drop-offs, pickups, and service schedules.
• Monitor driver performance, attendance, productivity, and customer service.
• Assign work orders and prioritize maintenance and repair activities for beverage carts and related equipment.
• Conduct pre-shift meetings to communicate daily objectives, safety expectations, and operational updates.
• Ensure all beverage carts are stocked, cleaned, sanitized, charged and operational before deployment.
• Verify beverage carts are deployed in compliance with local health department regulations, food safety requirements, and company operating procedures.
• Monitor vehicle and equipment inspections, preventive maintenance, and repair documentation.
• Respond quickly to field emergencies, equipment failures, route disruptions, and customer concerns.

Qualifications (Must-Have)

• Reliable, detail-oriented, and comfortable managing hourly employees in a daily two-shift cadence.
• 3+ years of experience leading and managing hourly employees.
• 3+ years working in a shift-based operation with two or more daily shifts.
• 3+ years of experience managing schedules and logistics for people and equipment.
• Strong problem-solving skills and ability to troubleshoot issues on the spot.
• Friendly and approachable demeanor with good communication skills.
• Ability to follow processes and maintain consistency in daily operations.
• Comfortable with light technical tasks and learning new systems/tools.
• Ability to lift 50 lbs and be on your feet for extended periods.
• Valid drivers license and acceptable driving record.

Nice-to-Have

• 1+ years of experience in food & beverage, retail, or hospitality environments.
• Experience working with equipment, kiosks, or light technical systems.
• Familiarity with inventory management or restocking processes.
• Interest in robotics, automation, or consumer technology.
• Startup experience or comfort working in fast-changing environments.

Schedule

Wednesday - Sunday

Benefits

Medical, vision, and dental insurance

Company equity and performance 

ORCA Card

Joining a fun start up in Seattle

Transitioning Staff Non-Commissioned Officers (SNCOs) and veterans are highly encouraged to apply.