Logistics Specialist (Carrier Sales Focus)

Logistics Specialist (Carrier Sales focus)

Reports To: Director of Marketing

Position Type: Full-Time

Location: Omaha Office (minor travel may be required at times)

Position Overview

The Logistics Specialist with Carrier Sales focus & Equipment Support track is a developmental role designed to transition into a Carrier Account Executive (Carrier Sales) position within approximately 9 months. This individual will support daily freight operations while at times also assist with trailer and leasing operations. The role combines operational execution, asset protection, and progressive carrier sales development.

Core Responsibilities

1. Operational Execution & Load Management Execute daily track-and-trace responsibilities with 100% compliance to customer requirements
   1. Maintain proactive communication with drivers, carriers, and internal teams
   2. Enter load data with no less than 99% accuracy
   3. Ensure target rate, miles, weight, commodity, stop hours, and documentation are accurate and complete
   4. Maintain disciplined follow-up for POD collection and billing accuracy
   5. Support Customer and Carrier Account Executives with daily execution tasks

        Performance Expectations:

• Email responses within 15 minutes during business hours
• Teams message responses within 5 minutes during business hours
• Zero unbilled revenue over 30 days
• Clear documentation on all exceptions
• 99% load-entry accuracy

2. Carrier Sales Development

0–3 Months

• Learn RFG systems, processes, and transportation fundamentals
• Understand trailer types, commodities, and plant operations
• Gain working knowledge of driver regulations and limitations
• Begin communicating directly with carriers and drivers
• Understand lanes, customer shipping habits, and recurring freight patterns
• Shadow rate negotiations and carrier development calls
• Learn target rate strategy and load-level margin math

3–6 Months

• Begin quoting loads under supervision
• Negotiate spot loads carrier rates with oversight
• Develop working knowledge of load-level margin
• Understand target rate versus booked rate variance
• Assist in booking freight for dedicated and transactional trucks
• Demonstrate understanding of spread, margin, and accessorial recovery
• Troubleshoot shipping issues independently with escalation awareness

6–9 Months

• Manage 1–2 trucks or develop 1–2 carrier relationships
• Handle most carrier-related issues without supervision
• Demonstrate financial awareness at load level
• Understand contribution to company margin goals
• Recognize the impact of deadhead, fuel, and accessorial management
• Begin acquiring carrier business independently
• Show readiness to transition into Carrier Account Executive role

3. Equipment & Leasing Support

• From time to time, assistance may be required with trailer check-in and check-out inspections, trailer condition reports, troubleshooting recurring mechanical or tire-related issues, and identifying cost-saving opportunities related to repairs and vendor management.

Growth Path

This role is designed as a progression track. Within approximately 9 months, high-performing individuals are expected to transition into a Carrier Account Executive position with direct revenue responsibility. Success requires mastery of execution, asset awareness, and progressive carrier development skills.