Logistics Supervisor

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country's largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.

Logistics Supervisor oversees warehouse logistics operations, ensuring the efficient movement, storage, and distribution of goods. This position involves ensuring efficiency and timely delivery, implementing strategies to improve productivity and cost-effectiveness, and driving P&L results.

1st Shift: 7:00AM - 3:30PM, Monday - Friday

Duties and Responsibilities

• Supervises a team responsible for monitoring the movement of goods and maintaining appropriate inventory levels.
• Assists in implementing warehousing, distribution, inventory management, or related strategies.
• Generate, maintain, and analyze a variety of customer and internal reports, identifying trends and actionable items.
• Ensure compliance with customer requirements for accuracy and processing times.
• Provide training to employees on department procedures and processes, ensuring strict adherence to established protocols.
• Draft action plans to enhance efficiency and uphold quality standards in processes.
• Communicate effectively with management and customers to ensure SLAs are met and issues are promptly resolved.
• Responsible for meeting or surpassing daily Key Performance Indicators (KPIs), with accurate reporting that consistently exceeds customer expectations.
• Engages in employee relations initiatives, promptly addressing and resolving employee concerns to maintain a positive work environment.
• Assists in P&L forecasting and analysis, alongside labor planning and scheduling.
• Operate and provide training on Powered Industrial Truck (PIT) equipment.
• Coordinate with various departments to optimize the supply chain.
• Provide first level of support for any escalated issue during work shift.
• Ensure compliance with health and safety regulations, company policies, and industry standards to maintain a safe working environment for employees and visitors.
• All other duties assigned, based on the business the warehouse supports.

• 2+ years of prior leadership experience.
• 2+ years of prior logistics experience.
• Previous experience with using warehouse distribution equipment.
• Basic understanding of business operations and strategies.
• Competent in maintaining accurate and organized records.
• Proficiency in strategic planning and analytical thinking, adept at identifying patterns, trends, and opportunities for improvement.
• Demonstrates effective leadership and interpersonal skills, able to communicate, motivate, and influence others within the organization.
• Capable of managing a busy workload, organizing tasks, and meeting deadlines consistently.
• Demonstrates problem-solving abilities and effective decision-making skills.
• Strong computer skills, including proficiency in Microsoft Office Excel for generating reports.

• Previous experience working in a high-volume distribution, manufacturing, technical service (i.e. testing and repair) or forward logistics operation a plus.
• General knowledge of OSHA Standards.
• Ability to coordinate and resolve logistics-related challenges, simple to complex.
• Supervising temporary staff.
• Experience working with UKG and Kronos.

• Associates degree preferred or equivalent work experience.

• Warehouse environment

• Weekly pay every Thursday
• Monthly Incentive Bonus
• Positive, team-oriented, inclusive workplace
• Health, Dental, Vision, & Prescription Coverage
• Paid holidays, vacation, & sick/personal time

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Life insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Tuition reimbursement

• United States (Required)
• Must be 18 years of age