Logistics & Support Services

Job Description Summary

Who We Are & What We Do

We are a global life sciences solutions provider, delivering agile clinical trial and diagnostic services that help our customers navigate the complexities of life‑changing innovation.

With over 40 years of experience in custom kitting and clinical trial support, our Clinical Services team combines deep technical and regulatory expertise with a strong track record of delivering high‑quality products and tailored solutions that our customers trust. Our mission is to To help life science organizations advance clinical and commercial operations through personalized, high-quality supply chain, sourcing, storage, and logistics solutions, enabling customers to move science forward and deliver life-changing innovations.

We will provide our employees with an inspiring and excellence-driven work environment that offers opportunities for development and professional fulfillment. Our culture is guided by the following values and behaviors that bring them to life in our daily work: customer centric, entrepreneurial spirit, growth mindset, continuous improvement, and quality first.

How will you make an impact & Requirement

Role Mission

The Associate - Shipping and Receiving /Logistics Support is responsible for ensuring high quality packaging, shipping and receiving services, as well as providing courier services as necessary. This role will be responsible for performing a variety of archiving duties. We are looking for a strong team player, ideally with some logistics/shipping experience who is detail oriented.

Key Responsibilities:

Develop an understanding of our work and how it must be completed in compliance with applicable US and OECD regulations and our Standard Operating Procedures

Develop an understanding of Chemical Safety and the proper use of safety equipment

Understand the Standard Operating Procedures and equipment associated with their duties

Understand the significance of Quality Control procedures and perform their work accordingly

Conduct courier services

Ensure vehicle logs and driving records are present and up to date

Complete packaging and ship material following the regulatory requirements and transportation guidelines

Verify receipts to ensure damage free products are introduced into our system, discrepancies are properly documented, and accurate records are maintained

Place all incoming and outgoing materials in appropriate staging and storage locations

Preserve the quality and integrity of materials while loading and unloading activities occur

Promote the importance of inventory accuracy and aid all other coworkers in all inventory movements as necessary

Ensure Receiving/Warehouse areas are safe, clean, and presentable at all times

Maintain knowledge of the Standard Operating Procedures of the Archives

Perform other duties as assigned by appropriate supervisory personnel

QUALIFICATIONS

• High school graduate (or equivalent)
• Able to follow written and/or verbal instructions
• Capable of producing quality work
• Excellent oral and written communication skills
• Ability to use Microsoft Office (Excel, Word and PowerPoint)
• Ability to lift 75 pounds on a regular basis and operate equipment associated with a warehouse / archive (forklift, etc.)
• General understanding of PPE and MSDS

KNOWLEDGE, SKILLS & ABILITIES

• Working knowledge of warehouse, logistics, shipping, and receiving operations, including inventory control and documentation practices; prior experience preferred.
• Strong communication, organization, and time management skills with a high level of attention to detail and recordkeeping accuracy.
• Ability to follow SOPs, safety requirements, PPE requirements, and applicable regulatory guidelines, including DOT shipping requirements.
• Proficiency with Microsoft Office and basic computer/data-entry systems.
• Ability to work independently and collaboratively in a fast-paced environment with changing priorities.
• Ability to safely lift up to 75 pounds and operate warehouse equipment and company vehicles as required.

ENVIRONMENTAL WORKING CONDITIONS

• Work is performed in warehouse, archive, and loading dock environments, including climate-controlled and outdoor-adjacent areas.
• Frequent standing, walking, bending, lifting, and material handling throughout the workday, including lifting up to 75 pounds.
• Regular use of warehouse equipment, packaging tools, and company vehicles for courier activities.
• Exposure to varying temperatures, chemicals, hazardous materials, and regulated shipments requiring adherence to PPE and safety protocols.
• Fast-paced environment with fluctuating workloads, operational priorities, and shipping/receiving volumes.
• All work must be performed in compliance with company safety policies, applicable regulations, and Standard Operating Procedures (SOPs).

What We Offer

At Resonant, we're more than a leading life sciences company, we're a global team united by a shared purpose: the uncompromising pursuit of quality to help our customers move science forward.

When you join us, you become part of a growing global community of more than 850 dedicated professionals. In return for your skills, knowledge, and experience, we are committed to helping you thrive, offering access to high-quality learning, development, and career progression opportunities so you can reach your full potential.

This role is based on-site at our Leesburg, VA facility.

Our competitive benefits package includes:

• Medical coverage starting on Day 1

• FSA, HSA, EAP programs

• Company Paid Short Term Disability

• Company bonus plan

• 401K with Company match

• Associate engagement activities and wellbeing initiatives

• Tuition Assistance and Referral Programs

• Generous PTO and Holiday Pay

Annual Salary: $46,400 - $48,400 per year, commensurate with experience.

No weekends or holidays - day shift (8 am to 5 pm M-F).

Clean, temperature-controlled work environment.

Join Us

Whether you bring a background in life sciences or proven operational expertise, this is your opportunity to be part of a collaborative, high-performing team making a real difference.

If you're ready to take the next step in your career and help clients move their life science programs forward with clarity and purpose-we'd love to hear from you.

Apply now and join Resonant.