Top Skills: Root Cause Analysis, Process Improvement,

Key Responsibilities

Logistics Management

• Monitor shipments and coordinate with customs, carriers, and vendors for timely delivery

• Prepare, review, and submit import/export-related documents

• Collaborate with vendors, customers, and internal departments for seamless delivery processes

• Negotiate competitive pricing and service agreements with vendors and carriers Logistics Load Planning

• Route shipments using SAP WMS and schedule appointments at customer distribution centers And track both inbound and outbound shipments

• Secure capacity with truckload carriers and schedule pickups with Collect Customers

• Monitor EDI 214 updates, resolve daily logistics issues, and execute the freight payables process

• Assess opportunities for service level and cost improvements while ensuring carrier performance compliance.

Duties & Responsibilities

• Maintain positive team dynamics and support 3PLs and vendors in daily operations.

• Track and trace shipments daily to prevent delays and support urgent business needs.

• Ensure quick and precise system execution for product deliveries.

• Coordinate special projects and additional services as required.

• Support inter-departmental initiatives and collaborate with 3PLs for critical shipments.

• Adhere to federal, state, and local regulatory guidelines in logistics operations.

• Analyze delivery requests, select optimal appointment times, and schedule requests based on optimization metrics.

• Partner with internal teams (demand fulfillment, SCM, warehouse operations) to plan and schedule customer shipments.

• Secure capacity with truckload carriers based on advance forecasting data.

• Schedule and plan customer routed freight.

• Continuously track and trace all inbound/outbound shipments.

• Obtain and analyze rate quotations from transportation carriers.

• Resolve immediate concerns related to customer issues for loads in transit.

• Execute the freight payables process and complete opportunity assessments for service level and cost improvements.

• Ensure accountability for carrier performance.

Qualifications

Education & Experience

• Bachelor’s degree in Business, Supply Chain Management, Logistics Management, Economics, or a related field (or equivalent experience).

• 2–3 years of experience in transportation planning, scheduling, or operations; global logistics experience is advantageous.

• Proficiency in SAP, Excel, and TMS systems.

• Prior experience with Transportation Management Systems (TMS) is a plus.

• Knowledge of transportation operational terms and best practices.

Technical & Soft Skills

• Intermediate knowledge of MS Office, particularly Excel.

• Working knowledge of TMS and SAP WMS is a plus.

• Strong analytical skills to interpret complex datasets and present insights to stakeholders.

• High attention to detail, reliability, and strong motivational and leadership abilities.

• Experience working with diverse cultures and teams.

• Excellent written and verbal communication skills for status updates and logistics matters.

• Ability to prioritize multiple projects simultaneously while meeting deadlines.

• Ability to work independently and take initiative in a fast-paced environment.

Physical/Mental Demands & Conditions

• Work is performed in an office environment with occasional periods of time-sensitive stress.

• Requires the use of a computer keyboard and video display terminal.

• May involve additional hours beyond the standard schedule as needed.

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.