Assistant Manager / Service Writer – Customer Service & Leadership Focused
Are you a customer-focused leader who thrives in a fast-paced environment? Are you motivated by goals, sales growth, and building strong teams? We are looking for an energetic, driven Assistant Manager / Service Writer to help lead our team, deliver exceptional customer experiences, and drive business results.
What You’ll Do:
- Deliver an outstanding customer experience from start to finish
- Build trust and long-term relationships with customers
- Listen to customer concerns and clearly explain repair recommendations
- Drive sales opportunities while always putting customer needs first
- Help lead daily shop operations and keep workflow moving efficiently
- Motivate, coach, and support team members to achieve goals
- Lead by example and help create a positive, high-energy culture
- Work closely with technicians and staff to maximize productivity and profitability
- Follow up with customers to ensure satisfaction and retention
What We’re Looking For:
- Customer service-driven mindset with strong people skills
- Goal-oriented and motivated by sales, performance, and results
- Strong leadership skills with the ability to motivate and develop others
- Team player who leads from the front and supports their team
- Extremely friendly, positive, and professional attitude
- Organized and able to thrive in a fast-paced environment
- Automotive experience preferred, but leadership and customer service skills are essential
- Highly motivated with a desire to grow personally and professionally
What We Offer:
- Competitive pay with performance-based opportunities
- Career growth and advancement opportunities
- Supportive team environment
- Training and development opportunities
- Opportunity to make a direct impact on sales, profitability, and team success
If you are motivated to grow, love working with people, and want to be part of a team that values leadership, customer service, and results, we want to hear from you.Apply today!
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
www.midas.com