Supervises and monitors access system, intrusion/fire alarms, emergency phones and CCTV system
Manages all incoming telephone communications from complex
Responsible for communicating emergency information to DC Security Operations
Maintains an activity log documenting all information relevant to tasks performed
Reviews all shift paperwork for completeness and accuracy, also responsible for the proper filing of all shift paperwork
Maintains records, and creates access related to the complex card access system
Conducts maintenance audits of security equipment i.e., CCTV, alarm systems etc
Assist with Security Investigations and provide detailed information to DC Management regarding card access and CCTV video.
Documents all Loss Prevention activities at the gates/lobbies as required by established Loss Prevention procedures
Completes incident reports to document Security Loss Prevention related issues. Forwards reports to Security management/Supervision for follow up.
Responsible for emergency notification to Police and Fire departments, and dispatching security personnel for emergency response.
Monitors Yard Management System (PINC) making needed adjustments
Monitors and adjusts all inbound and outbound complex traffic, using Google Documents
Performs other related duties as assigned
Answer telephone calls, tactfully handle inquiries and transfer to appropriate party
Technical Knowledge and Organizational Skills
Customer Service experience required
Proficient computer skills including Microsoft Office and Security CCTV System Knowledge required
Ability to work independently/ability to work through a situation in the absence of the Loss Prevention Supervisor
Sound judgment in decision making and problem solving.
Strong conflict resolution skills
Ability to work effectively with all levels of associates and management
Strong interpersonal skills
Ability to lead and influence others
High degree of initiative; proven team player, excellent customer service skills
Excellent written and verbal communication skills
Must be able to manage confidential information
Must be able to multitask
Operational Awareness
Sits for extended periods of time
Most work is performed under general office conditions in a temperature-controlled environment
Workday is fast paced;
Weekend/nights as business dictates
Why you will choose us:
Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!
We also provide a variety of benefits including:
Inclusive work culture built on belonging
Competitive Wages paid weekly
Access to up to 50% of your earned wages before payday, via our partnership with Stream
Flexible work schedules
Associate discounts
Leaders invested in your training, career growth & development.
Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
Vacation / Paid Time Off
Our Values
We put people first.
We are customer driven.
We value different perspectives.
We raise the bar.
We act as owners.
We are one team.
We build belonging.
We are committed to a healthy future.
Numbers & Facts
Location
Melrose Park, IL
Skills
Auditingunmatched
CCTVunmatched
Career Developmentunmatched
Communication Skillsunmatched
Conflict Resolutionunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Emergency Responseunmatched
Employee Benefitsunmatched
Equipment Maintenance/Repairunmatched
Fire Alarmunmatched
Information/Data Security (InfoSec)unmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Lobbyingunmatched
Loss Preventionunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Philosophyunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Record Keepingunmatched
Security Auditingunmatched
Security Equipmentunmatched
Security Monitoringunmatched
Team Playerunmatched
Telephone Skillsunmatched
Writing Skillsunmatched
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