Lost and Found Supervisor in SEA Airport
Hallmark Aviation Services
Seattle, WA
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JOB DETAILS
SKILLS
Airport Management, Coaching, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Data Quality, Employee Relations, Employee Terminations, Interpersonal Skills, Leadership, Mathematics, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Team Player, Typing, Writing Skills
LOCATION
Seattle, WA
POSTED
30+ days ago
"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"
The Department’s functions will include but will not be limited to:
- Assist walk-in customers during business hours
- Maintaining and updating the Lost and Found system
- Maintaining L&F inventory supply.
- Research and verifying validity of all information before release
- Collect lost items from Terminals and various other areas of the airport grounds.
- Audit the daily Operations to ensure daily tasks are being completed accurately, timely, and within the carrier’s standards and guidelines.
- Able to coach, council, and if required initiate termination of employee relationship & address employee relations’ issues.
- Photographed and logged items
- Movement of Goods and Materials
- Receive, count, document, and secure items in a lockable container such as safe.
Required Skills
- Good Leadership abilities
- Excellent focus on Customer Service and Client Satisfaction
- Excellent Interpersonal Skills
- Excellent and Effective Communication Skills, both verbal and written.
- Good Listening Skills
- Thorough Knowledge of SEA-TAC Airport Operations
- Able to communicate effectively, both verbally and in writing
- Pro-active, Forward thinking
- Well Organized and Strong Planning Skills
- Impeccable Appearance/ Business Presentation
- Dependable and Reliable
- Possess Strong Self Confidence
- Team Player
- Able to solve complex problems within operations
- Computer knowledge with Microsoft Word, Excel, Power-point, email, and basic typing / keyboarding
- Able to work independently
- Able to work overtime or varied hours
Required Experience
18 months lost and found experience preferred
Must be able to work Weekends and Holidays
Excellent focus on Customer and Client satisfaction
Ability and willingness to work harmoniously in a team environment
Strong leadership, but stronger team player
Ability to work under pressure
Thorough knowledge of airport operations:
Able to solve problems within the operation:
Computer, typing experience
Control the budget for labor costs and allocation
Basic Math
Lifting, pushing, pulling, and carrying up to 70 lbs
Constant interaction with passengers and management
Constant telephone and computer usage
Education: High School Diploma or Equivalent
About the Company
H
Hallmark Aviation Services
Hallmark Aviation ServicesHallmark Aviation Services – recognized as the emerging leader in above-the-wing ground handling services – takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to you, our Client, your Customers, our 800+ Employees and our Community. Our experienced management team – with over 100 years of combined service – is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. And these principles will guide us to even greater achievements in the coming years.
Combine these factors with our genuine passion for the airline industry, as well as our financial strength through our strategic partnerships with Swissport and QANTAS, and we have an unbeatable formula for success – not solely for Hallmark, but for you, our Client.
COMPANY SIZE
500 to 999 employeesINDUSTRY
Travel, Transportation and Tourism