Low Voltage Security Alarm/Fire Technician

MAPS Security is hiring Alarm Technicians - General job description and competencies listed below. 

• DUTIES AND RESPONSIBILITIES      
•       
• Technician I (TI): As the Technician I, the expectations will vary with company growth. Responsibilities are listed below but are not limited to: Install, Troubleshoot, Service Fire Alarm, Burglar, Access Control, and Camera Systems.  TI will also be required to conduct administrative duties such as support, service calls, and general customer service.     
•       
• •Install Fire, Burglar, IP Camera, Access Control, and Entry Systems 
• •Answer phones routed to service and installation.    
• •Obtain and maintain installation certifications such as Level 1 and Nicet for fire
• •Follow up to ensure service and installation completion and client approval.     
• •Complete, Review, and Submit pictures and completion documents.    
• •Obtain and review invoices for equipment, and submit to accounting to be entered once approved.    
• •Perform takeover installs.   
• •TRAVEL installations not to exceed 1 week of travel (M-F) every other week with one week (M-F) home in between.     
• •Adhere to all schedules and procedures to ensure adequate and timely service completion.      
• •Install and program control panels and all other equipment for fire alarm systems with the guidance of building plans and electrical layouts
• •Mount sensors at appropriate locations, performing all necessary tasks, such as drilling holes for cabling and accessing locations such as crawlspaces or attics to ensure optimal wiring layouts
• •Install all wiring to connect system components, complying with all applicable safety standards and with customer concerns or preferences
• •Show customers how to use the system, discuss any questions or concerns and ensure customers are fully satisfied with the service they receive
• •Inspect and test systems to ensure all components are performing well and comply with safety requirements
• •Review installation manuals, building plans and work orders to plan optimal locations for system components and wiring
• •Identify and repair malfunctions in system components or wiring, including ordering and installing replacement parts as necessary
• •Compose and submit documentation and reports for each installation or repair visit, complying with the company's standard operating procedure

Job Skills & Qualifications Required:

• State certification Level 1 in Fire Alarm & Detection Equipment and Alarm Technician or obtain within 90 days of employment
• Proficiency in alarm panels, including QolSys, Resideo, Ademco, Fire Lite, Wisenet and others
• Valid drivers license and clean driving record
• Top customer service skills

Preferred:

• Networking experience with security, CCTV systems or other
• Fire experience absolute plus

Job Type: Full-time

Salary: Determined by skill set

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Ability to travel an absolute plus

License/Certification:

• Driver's License (Required)
• Level 1 (Preferred)
• Nicet Fire

Work Location:

• On the road

Work Remotely:

• Yes

Work Location: will be based in Louisville, KY with project travel two weeks per month. - High priority: Dallas Area, Potomac Divide, Phoenix, Midwest, MO, Indianapolis, Ohio, and West Virginia area but the ability to travel M-F is a definite advantage