Primary Responsibilities:
New installations
Programming security systems to a central station
Testing all the devices
Training the customer
Retro new wires
Keep track of stock
Handle daily operational issues that come up for each builder client
Security/alarm systems (installing/programming/troubleshooting)
CAT5 and RG6 cabling systems (installing/retrofitting/terminating/etc.)
Central vacuum systems, intercom systems (M&S/OnQ)
Audio and video/media (install projectors and /cut in speakers/program remotes/troubleshoot/etc.)
Stays updated with new and current Audio/Video and Home Technologies
Follows company policy and procedure to maintain thorough data and customer feedback while optimizing the success.
Requirements:
Ability to manage multiple daily tasks
Excellent verbal/written communication skills
Outstanding presentation and interpersonal skills
Ability to climb into attics and lift moderate weight
Strong focus on customer service with the ability to manage and resolve solutions to issues.
Ability to balance the needs of the customer while maintaining company objectives.
Ability to work independently, under pressure, and offer strong collaboration and leadership skills within team settings.
Extremely organized and highly motivated.