Communication Skills, Criminal Justice, Documentation, Employee Assistance Plan, High School Diploma, Human Resources, Interpersonal Skills, Interviewing Skills, Law Enforcement, Leadership, Loss Prevention, Microsoft Office, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Retail, Safety Compliance, Safety Process, Social Media, Stock Purchase Plans, Training/Teaching, Willing to Travel, Writing Skills
Enjoy working from one of our stores located in Whiterock, Texas! This position requires travelling to other Shoe Carnival locations approximately 30%-40% of the time.
The Loss Prevention Investigator is responsible for the loss prevention functions in addition to providing loss prevention training and leadership for their Loss Prevention Division.
- Assists the Head of Loss Prevention with monitoring and communicating weekly exception reports for potential policy violations and fraud.
- Investigates internal theft cases, conducts interviews with witness(es) and suspect, and generates supporting documentation for Human Resources.
- Works with outside agencies, such as law enforcement and social media, for the investigation, recovery of merchandise/cash, and resolution of shoplifting incidents.
- Maintains effective working relationships with local law enforcement, Organized Retail Crime (ORC) prevention teams, and other retailers.
- Ensures stores are compliant with safety procedures and reviews all customer/employee accident reports for accuracy.
Requirements:
- High School diploma required; Associate or Bachelor degree preferred.
- 5+ years experience supervising multi-unit loss prevention functions.
- Criminal justice education or experience preferred.
- Experience with utilizing loss prevention tools (Wicklander) preferred.
- Excellent verbal, written, and interpersonal communication skills with professionals at all levels.
- Excellent problem solving skills with an aptitude for critical thinking.
- Proficient in Microsoft Office.
- Ability to travel and work necessary hours to complete projects/tasks.
- Ability to successfully complete an annual motor vehicle record check and acknowledge Shoe Carnival's Driver Safety policy.
Total Rewards:
The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:
- Competitive Pay
- Paid Time Off (Vacation & Sick Time)
- Comprehensive Medical, Dental, & Vision Benefits
- Flexible Spending Accounts
- Life, Disability, and Voluntary Benefits
- Fitness Membership Discounts
- Employee Assistance Program
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Employee & Family Discounts
- Relocation Opportunities