Job Summary
Responsible for providing nursing care to patients in a professional and courteous manner. Performs a wide variety of patient care activities and accommodative services for patients under the direction of the manager/provider.
Minimum Qualifications
Essential Functions
Maintains a positive attitude. Has contact by phone, correspondence, or personal meetings with persons in other departments or outside the practice; tact is required in these contacts and the employee assumes the responsibility for harmonious relationships.
Demonstrates the following:
Appropriate communication of information to all ages.
Infant Birth to 1 year; Child 1 year through 12 years; Adolescent 13 years through 17 years; Adult 18 years through 65 years; Geriatric Over 65 years
Responsiveness to all patients and office staff requests and needs.
Performance of duties assigned by authorized personnel or as required in an emergency, i.e., fire or disaster
Provides/Performs
Communication
Telephones (Answer, Transfer)
Orders/Messages
Phone Triage
Physician Orders, Patient Issues, etc.
Patient Concerns, treatment, etc.
Staff Patient Care, Referrals, Precertification, etc.
Understands and agrees to seek compliance with appropriate health and safety regulatory agencies
Scheduling
Referrals; Appointments; Ancillaries; Surgeries (Inpatient, Outpatient); Hospital Admissions
Medical Records
Documentation; Forms Chart Structure; Chart Maintenance; Chart Filing/Pulling (Diagnostic Reports, Transcription, Correspondence); Image Files; Faxing; Copying; Mail In; Mail Out
Lab
Phlebotomy
Specimen Collection and Processing
Proficiency Testing
Results Reporting
Medication Management
Intravenous Infusion per P&P
Subcutaneously, Intramuscular Intradermal
Orally, Topical, Suppository, Sublingual, Inhalants
Storage and Handling
Ordering/Maintaining Levels
Duties & Responsibilities
Patient Care
Exam Room Preparation & Maintenance
Conducts Patient Interview
Chaperone Assists patients as needed
Assisting/Performing minor procedures
Triage (By telephone or in person)
Implement Physician Orders
Patient Education
Results Reporting
Clinical Documentation
Operation of and responsibility for equipment (including, but not limited to, routine maintenance, ordering of supplies, log sheets and cleaning).
General Office Equipment i.e. Fax, copier, etc.
Patient Care Equipment i.e. BP, Temperature, Scales, etc.
Specialized Equipment
X-Ray; Bone Density; Ultrasound; Treadmill; Laboratory Equipment (Processing); Laser Equipment; Defibrillator; Holter Monitors; Cardiac Pacemakers; Other
In-service/Education
Certification/Licensure
Competency
Department Orientation
Annual Training
Log Sheets/ Audits
Samples; Pharmacy; Mayday Equipment; Oxygen; Equipment
Instruments
Stock Appropriately Maintain Levels
Cleaning / Sterilization
Knowledge of and usage
Storage
Leadership
Provides Support and Guidance for Clinical Policies and Procedures
Other
Precertification/Authorization; Coding - E & M / Basic Visits; Office Procedures/ Complex Visits; Surgeries; Hospital Services; Correspondence; Statistical Reports; Accounts Payable; Payroll
Performs all other duties as assigned