LTGF Victim Services Assistant

LTGF Victim Services Assistant

Salary

$31.25 Hourly

Location

Various Locations Throughout Prince Georges County, MD

Job Type

LTGF FT With BN

Job Number

10695

Department

Police Department

Division

BOI MCD HOM2 SHFCMDR

Opening Date

07/10/2026

Closing Date

7/15/2026 11:59 PM Eastern

FLSA

Non-Exempt

Bargaining Unit

50069040

Max Number of Applicants

100

• Description
• Benefits
• Questions

Nature and Variety of Work

Come join our team

Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the Countys residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince Georges County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

Applicant Limit Notice: Please be advised that applications for this position will be capped at a maximum of 100 submissions. Once this threshold has been reached, the posting will close, and no further applications will be accepted. We encourage interested candidates to apply promptly to ensure consideration.

This position is limited term grant funded (LTGF). Positions designated as limited-term grant-funded are temporary in nature and the employment period is contingent upon the grants continued funding availability.

This position does offer limited benefits.

The Prince George's County Police Department is currently seeking qualified applicants to fill a vacant Limited Term Grant Funded (LTGF) Victim Services Assistant (Administrative Aide 1G), grade G13 position, in the Victims Services Unit.

About the position

This is an entry level secretarial/administrative position. The Victim Services Assistant (VSA) will assist the Victim Services Unit with daily operations. Under direction, VSA will be the primary point of contact for the Victim Services Unit (VSU) and will assist primary and secondary victims and witnesses with compensation claims, case statuses, community awareness and other related duties as required. Good judgment and discretion are essential to the security of confidential information and data.

About the Agency

The Prince Georges County Police Department is the fourth largest law enforcement agency in Maryland, providing a full range of law enforcement services to County residents and business owners. Their mission is to work in partnership with citizens of Prince Georges County towards providing a safe environment and enhancing the quality of life. Today, the Prince Georges County Police Department serves over 900,000 residents and has an authorized strength of 1800 officers and 300 civilians.

Examples of Work

• Answers incoming phone calls in response to office correspondence in order to obtain the most up to date information for victims and witnesses.
• Prepares correspondence to victims, witnesses and police officers to provide case status updates and resource information.
• Provides intake assessments to determine needs of victims and prepare findings for the Victim Services Coordinator.
• Follows up with victims, witnesses and partnering agencies to confirm services rendered.
• Assisst and tracks primary and secondary victims CICB- Criminal Injuries Compensation Board application.
• Maintains accurate notes in case management system.
• Sends out and process all mail, including any returned mail to the Victim Services Coordinator.
• Tracks any upcoming cases for Crime Victim Notification to determine if Victim Services Coordinator should notify victims of hearings.
• Assists with the preparation of reports for Criminal Investigations Division (CID) commanders and grant compliance including gathering and analyzing stats.
• Assists with other duties that fall within the responsibilities of this classification.

Qualifications

Minimum Qualifications

Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:

• High school diploma or G.E.D. certificate with coursework in typing, office practices or other related clerical subjects.
• One (1) year of advanced diverse and/or technical clerical experience which must have involved working with the public for at least six (6) months.

Any equivalent combination of relevant training, education and experience may also be considered.

Preferred Qualifications:

Highly eligible candidates will meet the criteria below to be further considered by the hiring agency:

• Bachelor's degree in criminal justice, social work, human services, sociology or related field.
• At least one-years experience providing services to victims of crimes or working within the criminal justice system.
• Two-years of administrative experience.
• Bi-lingual strongly preferred (Spanish and/or other languages).
• Ability to establish a professional rapport with police personnel, supervisors, the community, outside agencies and outside bereavement programs.
• Excellent crisis intervention skills.
• Ability to communicate difficult/sensitive information.
• Knowledge of the law enforcement/criminal justice field.
• Knowledge of trauma-informed victim advocacy.
• Ability to work efficiently in a stressful, trauma-induced/ intense environment.
• Ability to take initiative, work independently, balance multiple cases, set priorities, and work autonomously yet also as a member of a team.
• Excellent written and verbal communication skills including public speaking.
• Ability to effectively interact with a diverse population.
• Full understanding of the dimensions of response to victimization.
• Ability to facilitate referrals to appropriate services/agencies.
• Ability to receive and complete time sensitive tasks.

Additional Eligibility Criteria

Candidates deemed as meeting the minimum qualifications will be invited to complete and pass an online Administrative Aide examination. Applicants who have previously taken and passed the exam on or after 8/1/2024 will not be required to re-test. Previous passing test scores will be applied.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Additional Information

Tentative Interview Dates: July 27-31, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location: Prince Georges County, Maryland

Conditions of Employment: Upon selection, the candidate must:

• Possess and maintain a valid drivers license.
• Be willing to work assigned shift work (days/evenings/weekends/holidays).
• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

Accountability Statement:

The incumbent must meet and maintain the training standards set forth by the Prince George's County Police Department. The incumbent shall not disseminate confidential information, administrative or operational, unless expressly authorized. Confidential information may not be discussed with other County employees (including individuals in the Police Department), except for work-related reasons, under terms and conditions of the Maryland Public Information Act.

ONLY ONLINE APPLICATIONS WILL BE ACCEPTED

Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

INTERNAL APPLICANTS: If you are a current Prince Georges County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince Georges County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace

General Plan Information:

The Prince George's County benefits plan year is from January 1 to December 31.

A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.

Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.

The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).

New employees must enroll in the County's health benefit plans within thirty (30) days of the hire date.

The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire.

After enrolling in the County's benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).

Employee Benefits

Prince George's County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
• Group Term Life Insurance
• Long & Short-Term Disability
• Flexible Spending Accounts
• Dependent Care Assistance Program
• Health Care Flexible Spending Account

Paid Leave (Annual, Personal, & Sick) 13 Paid Holidays Retirement Benefits

• Defined Benefit Pension Plan

• Employer Contribution Rate-11.71%

• Supplemental Pension Plan

• Employee Contribution Rate (Pre-Tax)-3.48%

• 457(b)

• 403(b)

Employee Discounts Employee Assistance Program Voluntary Benefits

• Critical Illness
• Whole Life Insurance
• Accident Insurance
• Legal Services

For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits

01

IMPORTANT - PLEASE READ AND ACKNOWLEDGE: I acknowledge and understand that my responses to the supplemental questions must align with the information provided under the Work Experience and Education sections of my application. My responses to the questions below and the information provided under Work Experience and Education will determine if I meet all minimum qualifications for the position. I understand that attaching a resume does not fulfill the requirement to complete the application and answer all questions. While I am encouraged to attach a resume, I understand that only information provided in my application will be used to evaluate my experience and education for this opportunity.

• Yes
• No

02

Which of the following best describes your highest level of completed education?

• High School or G.E.D.
• Some College
• Associates
• Bachelors
• Masters
• Doctorate

03

Select which best identifies your completed field of study.

• Criminal Justice
• Social Work
• Human Services
• Sociology
• Related field
• None of the above

04

If you selected "Other" to the previous question, please specify the field of study you completed. If your field of study was listed or you do not possess secondary education, please list "N/A".

05

Do you possess a certificate with coursework in typing, office practices, or related clerical subjects?

• Yes
• No

06

If you responded "Yes" to the previous question, please list the certificate and coursework you have received. A response of "See Resume" will not be accepted or reviewed. Write N/A if you do not have the certificate or coursework.

07

How much advanced diverse and/or technical clerical experience do you have?

• I do not have any experience
• Less than 6 months
• 6-11 months
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years or more

08

Describe in detail your professional experience to include the name of the employer(s) where work was performed. This experience must also be described in the "WORK HISTORY/EXPERIENCE" section of this application. A response of "SEE RESUME" will not be accepted or reviewed. If no experience, enter "N/A"

09

How much experience do you have working with the public?

• No Experience
• 6 months or less
• 6-11 months
• 1-2 years
• 3-4 years
• 5 years or more

10

If you selected a response to the previous question, describe in detail your experience to include dates and employment or service. All experience be shown in the "Work Experience" section of this application. A response of "See Resume" will not be accepted and the application will not be considered. If no experience indicate with N/A.

11

Do you have at least one-years experience providing services to victims of crimes or working within the criminal justice system?

• Yes
• No

12

Describe in detail your professional experience. This experience must also be described in the "WORK HISTORY/EXPERIENCE" section of this application. A response of "SEE RESUME" will not be accepted or reviewed. If no experience, enter "N/A".

13

Describe your experience establishing professional rapport with outside agencies and bereavement programs. How do you evaluate and facilitate a seamless referral to these services? Include the name of the employer(s) where work was performed. This experience must also be described in the "WORK HISTORY/EXPERIENCE" section of this application. DO NOT TYPE "SEE RESUME". If no experience, enter "N/A"

14

Describe in detail your professional experience communicating difficult or highly sensitive information to someone experiencing trauma. What steps did you take to deliver the information respectfully? Include the name of the employer(s) where work was performed. This experience must also be described in the "WORK HISTORY/EXPERIENCE" section of this application. DO NOT TYPE "SEE RESUME". If no experience, enter "N/A"

15

Describe in detail your professional experience coordinating efforts between multiple units, divisions and agencies. This experience must also be described in the "WORK HISTORY/EXPERIENCE" section of this application. DO NOT TYPE "SEE RESUME". If no experience, enter "N/A"

16

Are you willing and able to participate as an essential employee? Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

• Yes
• No

Required Question

Employer Prince Georges County Government

Address 1400 McCormick Drive, Suite 159

Largo, Maryland, 20774

Phone 301-883-6330

301-883-6330

Website http://www.princegeorgescountymd.gov/