LTL Operations Support

Requirements: 

• 2+ years of experience with LTL operations 

• Strong knowledge of LTL shipping processes, carrier networks, rates, and freight classification 

• Experience with using transportation management systems and carrier portals 

• Excellent communication, relationship-building, and follow-up skills 

• Strong attention to detail with the ability to manage multiple shipments and priorities 

• Ability to identify service issues and provide timely, effective solutions 

Responsibilities: 

• Support daily LTL operations, including quoting, booking, scheduling, tracking, and coordinating shipments 

• Communicate with carriers and customers to provide shipment updates and resolve service issues 

• Assist internal brokers and operations teams with LTL pricing, carrier selection, and customized freight solutions 

• Monitor shipments from pickup through delivery to ensure service expectations are met 

• Review shipment details, freight classifications, dimensions, and documentation for accuracy 

• Help manage LTL billing and work with accounting to resolve disputes, discrepancies, and accessorial charges 

• Maintain accurate shipment records and updates within the transportation management system 

• Build and maintain strong relationships with LTL carriers, customers, and internal team members 

Our Benefits: 

• Base salary plus uncapped incentive opportunities 

• Work-life balance: 10 Paid Time Off days your first year and 17 Paid Time Off days your second year 

• Paid holidays 

• Health, dental, vision, disability, life insurance, and many more great benefits 

• 401(k) with company match 

• Relaxed attire 

• Fun offices with an energetic culture, contests, games, and free coffee 

• Cutting-edge tools and resources