LTS Administrative Support Student Assistant

Provide support as directed by designated supervisor.

JOB SUMMARY

The Student Worker – Learn to Skate & Administrative Assistant supports the operations and administration of Liberty University's Skating Teams Learn to Skate programming and the Club Sports department. This position assists with the organization, planning, communication, and on-site facilitation of Learn to Skate sessions while also providing administrative support to the Senior Associate Athletic Director for Club Sports. The student worker serves as a liaison for program participants and coaches, helping ensure efficient program execution, quality customer service, and effective administrative support for Club Sports initiatives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Learn to Skate Program Oversight & Administration

• Assist with the organization, planning, and communication of Liberty University Skating Teams Wednesday and Sunday Learn to Skate programs.
• Coordinate participant registrations and assist with creating and maintaining Learn to Skate group rosters.
• Assist in assigning and scheduling coaches for Learn to Skate sessions.
• Communicate program information, updates, and scheduling details to coaches, participants, and families as directed.
• Assist with maintaining accurate participant and program records.

Learn to Skate Program Operations & Customer Service

• Attend Learn to Skate programming sessions to facilitate daily operations and ensure efficient program execution.
• Serve as a point of contact during Learn to Skate sessions by answering participant questions and addressing routine concerns.
• Provide support to coaches, participants, and families during program operations to promote a positive participant experience.
• Assist with resolving routine operational and scheduling matters during Learn to Skate sessions.

Synchronized Skating Team Travel Coordination

• Assist with the planning and coordination of synchronized skating team travel.
  • Create and update team travel itineraries.
  • Develop and organize hotel rooming lists.
  • Research and identify appropriate meal locations for team travel.
  • Assist with coordinating travel logistics and communication for athletes, coaches, and staff.
• Support travel documentation and organizational processes as assigned.

Club Sports Administrative Support

• Provide administrative support to the Senior Associate Athletic Director for Club Sports.
  • Schedule meetings and appointments as needed
  • Organize calendars and schedule as directed
  • Monitor and respond to emails as directed.
• Assist with data entry, filing, record management, and other office support duties as needed
• Support departmental initiatives and special projects as assigned.

Human Resources & Personnel Administration

• Assist with maintaining and updating the Club Sports Human Resources Position Tracking Document.
• Ensure position, staffing, and employment records are accurate and up to date.
• Assist with personnel data organization and reporting as assigned.

Departmental & University Responsibilities

• Strictly adhere to Liberty University policies, representing the University in an exemplary manner.
• Work effectively as a team member, embracing and fostering Liberty University's Christian mission, Training Champions for Christ.

SUPERVISORY RESPONSIBILITIES

None.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

• Current Liberty University student in good academic standing.
• Strong organizational and time management skills.
• Strong verbal and written communication skills.
• Ability to maintain professionalism when interacting with participants, families, coaches, and university personnel.
• Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Preferred

• Previous experience in customer service, event operations, administrative support, or recreational sports programming.
• Knowledge of ice skating programs or Learn to Skate USA programming.
• Experience working with youth participants and families.
• Experience with event planning, travel coordination, or sports team operations.
• Experience utilizing Microsoft Excel or other tracking and organizational systems.
   

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
• Ability to understand, speak, and write english in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of liberty university.
• Strong organizational, interpersonal, and customer service skills.
• Computer proficiency with microsoft office applications and other administrative software as required.

Problem solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
• Ability to prioritize competing responsibilities and adapt to changing operational needs.
• Ability to work independently while demonstrating initiative and attention to detail.

Physical and Sensory Abilities

• May be required to travel locally in support of team and program activities.
• May be required to sit to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Regularly required to stand and walk during Learn to Skate programming and other Club Sports activities.
• Handle materials, reach overhead, kneel, or stoop in order to conduct business.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment consists of both a climate-controlled office setting and an ice arena environment. The position requires attendance at Learn to Skate programming sessions, including weekday and weekend hours as needed. The office environment is well-lighted and the noise level is moderate. The rink environment may involve prolonged standing, increased noise levels, and interaction with participants, parents, coaches, and spectators. Occasional evening and weekend work is required based on program schedules and operational needs.

Driving Requirements

Driving is not typically required for the performance of this position. However, if travel becomes necessary in the performance of position responsibilities, the use of one's personal vehicle or a Liberty University vehicle may be required. Proof of a valid driver's license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee's position.

Additional information on Work study may be found here.

 

 

Time Type

Part time

Location

Onsite

 

 

Pay Rate

Starting at $12.77

Student employees are paid at least the current Virginia minimum wage per hour. Pay may vary by position and department based on job responsibilities, required skills, available funding, and market conditions.

 

 

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.