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LTSS Service Care Manager - J01031

Axelon Services Corporation

NC

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Acute Care, Case Management, Community Health, Customer Service Systems, Discharge Plans, Driver's License, Electronic Medical Records, Health Physics, Health Plan, Healthcare Management, Home Care, Hospital, Hospital Administration, Licensed Clinical Social Worker (LCSW), Long-Term Care, Medical Record System, Microsoft Office, Nursing, Nursing Home, Registered Nurse (RN), Resolve Customer Issues, Service Delivery, Utilization Management, Willing to Travel
LOCATION
NC
POSTED
11 days ago
Location: In person visits 3-4 days a week in field (up to 1-4 visits a day. Looking for candidates in the following locations (mileage and lodging will be reimbursed): One (1) position is for Guilford County NC area Anson Scotland Randolph Moore Caswell Mitchell Rockingham McDowell Second (2) Pitt County NC area Washington Tyrrell Hyde Halifax Dare Pitt Edgecombe Greene * ***PLEASE LIST CANDIDATES LOCATION ON RESUME ( Once a quarter the candidate will be asked to come in for a team meeting/training session: office locations is in Raleigh, Charlotte) SHIFT: Training 8-5 Mon-Fri EST learning journey is 3.5 weeks CAMERA ON NO TIME OFF ( please ensure the candidates are aware they cant miss training) Regular Work schedule 8-5 Mon-Fri EST Duration: 6 months +possible extension and/or conversion to perm Hard Start Date: Training Classes starts 5/25/2026 Description: Day to Day Responsibilities of this Position and Description of Project: Managing a case load for healthcare members with LTSS (Long Term Support/Services) needs. Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a drivers license. Member assessments and notes. Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development. Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact Authorize and coordinate referral for services. Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care. Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services! Assist member with filing and resolving complaints and appeals. Licensed Clinical Social Worker/Registered Nurse License and 2+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred. Hospital CM, Home health, discharge planning, or long-term care experience preferred. Licenses/Certifications: Valid driver's license. Candidate Requirements Education/Certification Required: Bachelors Preferred: Licensure Required: RN and/or LCSW/LCSW-A/BSN/ADN Preferred: Years of experience required: 2-4+ years of physical health care management experience, 4-6+ years of physical health care management experience preferred. Hospital CM, Home health, discharge planning, or long-term care experience preferred. Case management and care planning experience. Preferred - Home health experience , community health/member facing, discharge planning Disqualifiers: No Psych experience such as counseling (must have bedside case management hospital physical as well) no Right out of nursing school. No Nursing homes. No rehab. Additional qualities to look for: Virtual, All Microsoft office, Experience with electronic medical health records Top 3 must-have hard skills stack-ranked by importance 1 Physical hospital Health, Care Management, Utilization Mgt, Home Health all and/or background 2 Microsoft office Tech savvy 3 Bedside care management

About the Company

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Axelon Services Corporation

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