LUB IT Intern

Leprino Foods Co

Lubbock, TX

JOB DETAILS
SKILLS
1st Level Support, Analysis Skills, Computer Organizations, Computer Science, Computer Servers, Computer Systems, Customer Support/Service, Diversity, Documentation, English Language, Food and Beverage Industry, Grocery Stores, Hardware Administration, Identify Issues, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Laptop PC, Manufacturing, Microsoft Active Directory, Microsoft Product Family, Microsoft Windows Operating System, Microsoft Windows Server, Mobile Devices, Network Systems, Operations, Performance Analysis, Peripheral Hardware, Printers, Security Patches, Server Maintenance, Server Support, Software Administration, Software Installation, System Operations, Systems Administration/Management, Systems Analysis, Systems Maintenance, Technical Support, User Account Administration
LOCATION
Lubbock, TX
POSTED
4 days ago

For our state-of-the art 600+ person Lubbock, TX cheese and whey manufacturing facility, Leprino is seeking an IT Intern.

Summary Description:

The IT Intern will assist the Information Systems Analyst in supporting the organization's computing environment, including end-user devices, software, and basic infrastructure. This role is designed to provide hands-on experience in IT support, troubleshooting, system maintenance, and operational tasks while contributing to daily IT operations.

This position serves as an entry-level support role, focusing on learning core IT functions and providing assistance with user support, equipment setup, and documentation.

All other duties as assigned.

Job Duties (Accountability Categories and Essential Functions/Key Responsibilities):

NOTE: The job may include other "non-essential" responsibilities and duties that are not listed on this form

  • Provide first-level technical support for hardware, software, and connectivity issues
  • Assist users with common issues (password resets, login issues, printer problems, etc.)
  • Escalate complex issues to the Information Systems Analyst
  • Support users in person, via phone, or ticketing system
  • Assist with training users on basic applications and tools
  • Set up new computers, laptops, and peripherals (monitors, printers, mobile devices)
  • Assist with imaging, software installation, and updates
  • Help maintain and organize IT equipment inventory
  • Support basic configuration of devices and systems
  • Assist with basic network and system tasks (user account setup, Active Directory support)
  • Support server and system maintenance activities under supervision
  • Help monitor system performance and report issues
  • Assist with backups, patching, and security processes
  • Maintain documentation for systems, procedures, and troubleshooting steps
  • Update asset inventory and equipment tracking logs
  • Assist with reporting and basic analysis tasks
  • Support IT projects and general department needs

Minimum Qualifications & Experience:

  • Must be 18 years of age

  • Must be able to speak, read, write, and comprehend basic English language

  • Currently pursuing (or recently completed) a degree in Information Systems, Computer Science, or related field

  • Basic understanding of:

  • Windows operating systems (Windows 11, Windows Server 2019)

  • Computer hardware and peripherals

  • Networking fundamentals (preferred)

  • Strong willingness to learn and follow direction

Preferred Qualifications & Experience:

  • Familiarity with Active Directory or user account management
  • Basic knowledge of Microsoft 365 applications
  • Exposure to troubleshooting hardware/software issues
  • Experience from coursework, labs, or personal projects

Physical/Mental Requirements and Work Environment:

Work Environment Description:

  • Works in an office setting and is generally sedentary, but may involve movement (e.g., walking, standing, or otherwise being mobile throughout the office) for brief periods of time.
  • May be required to occasionally independently move and handle objects up to 25 pounds.

Additional:

This position requires the incumbent to work on site at the facility to be able to perform the associated job responsibilities.

Leprino Foods celebrates and supports diversity. We believe in equal opportunity and do not discriminate on the basis of race, religion, ethnicity, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. We know we are better together and are committed to creating an inclusive and supportive culture that uses the unique talents, experiences, background, and perspectives of each individual employee.

Our Story:

Leprino Foods' history dates back over 70 years, when Jim Leprino first started making small batches of mozzarella for local markets and eateries in the Little Italy neighborhood of Denver. We've grown a bit since then. Today, Leprino is the world's largest manufacturer of mozzarella and lactose, and a leading producer of whey protein. Still owned by Jim and the Leprino family, our sights are set to be the "World's Best Dairy Food and Ingredient Company." To help us achieve that bold vision, we're looking for our secret ingredient: You. A motivated team member who is the best at what you do. Three people in a small corner grocery store in the early 1950s have now grown to almost 5,000 employees throughout 16 global locations. Will you join us on our journey?

Leprino Foods Company utilizes the services of Psychemedics to perform our Hair Follicle Drug Testing. Additional information about this process can be obtained at www.psychemedics.com Leprino Foods requires all individuals to wear the appropriate Personal Protection Equipment (PPE) as required by the role and location. Leprino Foods Company supports a drug-free workplace and is an EEO/Affirmative Action Employer - M/F/Disability/Veteran

Nearest Major Market: Lubbock

About the Company

L

Leprino Foods Co

Overview We’re Leprino Foods Company – the leading producer of mozzarella cheese and related whey & lactose products in the USA. Our heritage of entrepreneurial growth & innovation, exceptional customer service, and top-quality products continue to define our business success and company culture every day. Our customers include leading pizza companies, consumer food manufacturers, and food distributors. Given our industry leading technology (we hold more patents on mozzarella cheese-making technology than any other producer), and quest for future growth, we’re expanding our international capabilities as well. Our Singapore hub and joint venture with Glanbia Cheese, UK positions us in key markets across the world.

From our headquarters in Denver to our production plants located across the country, our growth continues to provide exciting career opportunities. It’s our vision to become the world’s best dairy foods ingredients producer, and we’re looking for great people to help us get there. If you have a strong work ethic, a focus on providing excellent service to external and internal customers, an innovative spirit that’s not satisfied with status quo, and a passion for producing quality products and services, we’d be excited to have you join our organization.

Culture

Our unwavering commitment to product quality and unparalleled customer service encompasses simple principles that guide the efforts of every member of the Leprino Foods' team.

Quality

Service

Innovation

People
Perpetuating a fulfilling, challenging and safe work environment that encourages continuous improvement, provides equal opportunity, offers economic satisfaction through the recognition and rewarding of achievement, and ensures we maintain a healthy respect for our competitors, customers, suppliers and fellow employees in a clean and safe work environment.

Ethics
Conducting our affairs and nurturing our relationships with customers, suppliers, co-workers, mutual interest groups and others in a forthright and ethical manner.

Citizenship
Recognizing our responsibilities toward, and encouraging involvement in, our industry and local communities while respecting individual freedom of choice and maintaining the highest standards of environmental and regulatory compliance.

Benefits Click to learn more

Our Story Behind the superior quality and performance of our cheese lies the legacy of a man with a vision - to make the finest mozzarella cheese available anywhere.

Mike Leprino, Sr. arrived in America in 1914 with little more than fierce determination and a tough set of principles. In 1950 with the help of his family, Mike Leprino began making small batches of ricotta and mozzarella cheese for delivery to local grocery stores. An uncompromising commitment to product quality and customer service fueled demand for Leprino cheese.

Today the company he founded is the world's largest producer of mozzarella cheese and remains singularly focused upon making the finest cheese and whey products.

Results Through People
Environment
Our employees perform their best and feel considerable pride because they are active contributors to the continued success of the largest mozzarella maker in the world - and especially to the continued success of our customers. Employee teams propose and implement ideas to improve our products, service and technology, and track their success. In fact, our employees frequently surpass their own records when it comes to safety standards and innovative processes.

Culture
The culture of Leprino Foods Company is one of hard work, striving for excellence, high expectations and pride. To be successful requires high energy and passion, with a desire to take on challenges and do what it takes to keep Leprino Foods at the top of its industry. The hard work encountered here proves to be worthwhile when considering that we work for a market leader with great financial security and long-term stability. We are extremely committed to quality and to customer service.

At Leprino Foods, we believe:
  • Exceptional customer service is the attitude of caring among all our employees that motivates them to go beyond traditional boundaries in order to facilitate the realization of our Vision.
  • Exceptional customer service involves serving others as each of us would like to be served.
  • Exceptional customer service must be pro-active, not reactive. It means anticipating a customer’s needs.
  • Exceptional customer service is not limited to external customers, it must also be extended to our internal customers, to fellow employees, to our suppliers, and to all other business contacts.
  • Exceptional customer service takes everyone’s efforts. One employee with a lack of effort can create poor customer service.
  • Exceptional customer service is fundamental to achieving our Vision. It is not a vision in and of itself.
Growth Opportunities and Leadership Development
Employees of Leprino Foods Company will agree that most positions and departments offer a high level of growth to the employees. This comes from both promotional advancement and personal growth opportunities. In addition, we offer an extensive list of training opportunities to all levels of employees. This can range from PC training and operator training all the way to leadership training and ways to further develop the competencies possessed by successful leaders.

Mission and Philosophies
Our mission and philosophy at Leprino Foods is to establish, through our actions, an unparalleled standard of excellence in people, products, and service while increasing our market share and perpetuating a healthy company that appropriately rewards all our efforts and investments. We believe that the health and longevity of our company can best be achieved through an uncompromising commitment by all of us to Leprino Quality as a way of life. Leprino Quality is exemplified by an attitude of continuous improvement in each of the following areas:
  • Product Quality: Operating our facilities in a neat, clean, orderly, and well-maintained fashion while producing distinctively superior quality cheese and whey products that add value to our customers’ businesses.
  • Customer Service: Perpetuating a proactive customer-centered attitude among all of us, which produces distinguished service in every aspect of our internal and external customer relationships.
  • Leadership and Innovation: Breaking traditional barriers and constantly expanding the horizons of our industry through bold leadership in product and process technology which continues to create new standards of excellence in product value.
  • People: Perpetuating a fulfilling and safe work environment that:
  • Values the importance of clean, organized, and well-maintained facilities,
  • Encourages the involvement of everyone in the business problem-solving, decision-making process, while not tolerating Company politics,
  • Fosters a willingness to innovate and stretch personal and collective boundaries,
  • Provides equal opportunity for personal and leadership development,
  • Promotes company pride though an unselfish, teamwork-driven attitude among all of us,
  • Offers economic satisfaction through the recognition and rewarding of individual and collective contributions, and
  • Maintains a focus on safety in all aspects of our business.
  • Ethics: Conducting our affairs and nurturing our relationships with customers, suppliers, co-workers, mutual interest groups and others in a forthright and ethical manner.
  • Citizenship: Recognizing our responsibilities toward, and encouraging involvement in, the communities of which we are a part, while respecting individual freedom of choice, and maintaining the highest standard of environmental and regulatory compliance.
Teamwork
As an employee of Leprino Foods, you will have a chance to make a difference by joining one of the many Leprino Employee Involvement Teams and Task Forces.

We all benefit from these teams by having employees bring better problem solving, new ideas, and efficiencies to the Company. Team members benefit personally as well. Through involvement in one or more of these teams, members enhance their knowledge of Leprino’s operations and get the opportunity to work with people outside their normal contacts, doing tasks outside their normal scope of work. Team members also learn basic tools to help identify and work through problems – tools that will help them every day in their job and their personal life.

Community Involvement
Each of our locations has employees active in the communities they work and reside in. Leprino Foods is involved either by sponsorship, participating in, or donating to many worthwhile events.

College Recruiting Click to learn more

Equal Opportunity/Affirmative Action Employer

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Food and Beverage Production
FOUNDED
1950
WEBSITE
http://www.leprinofoods.com/careers/