Lucilles BBQ - Catering Server

Hofman Hospitality Group

Signal Hill, CA

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JOB DETAILS

SKILLS

Americans with Disabilities Act (ADA), Beverages, Catering Services, Communication Skills, Computer Skills, Computer Systems, Conflict Resolution, Corporate Policies, Customer Support/Service, Detail Oriented, Disability Accommodations, English Language, Food Services, Food and Beverage Industry, Interpersonal Skills, Legal, Lift/Move 50 Pounds, Mathematics, Multitasking, Organizational Skills, Physical Demands, Point of Sale (POS) Systems, Policy Development, Presentation/Verbal Skills, Quality Metrics, Regulations, Restaurant, Risk, Safety Process, Safety/Work Safety, Sales, Sanitation, Seafood Department, Team Player, Writing Skills

LOCATION

Signal Hill, CA

POSTED

5 days ago

POSITION SUMMARY

Be friendly, outgoing, and possess good communication skills. Catering servers are responsible for ensuring guests enjoyment. Catering servers should have extensive knowledge in all aspects of the food and beverage menu in order to serve foodand beverages in a professional manner that achieves Company service and quality standards. Candidates should be organized, able to think and act quickly and effectively while retaining self-composure.
ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

Assist with the complete setup and breakdown of catering functions
Working in a team environment with the ability to be an effective team player
Maintaining complete knowledge of Catering food and beverage offering and preparation, and steps-of-service standards
Selling food and beverage items
Entering and completing guests order on the point-of-sale computer system; accepting various types of payment and making change
Interacting with guests in a friendly and fast manner; ensuring guests complete satisfaction and exceeding their expectations
Maintaining specific side-work and ensuring the total cleanliness and smooth operation of the catering event and assigned areas
Carrying and transporting food containers, trays, beverages, tables, and serving utensils
Clearing and resetting tables; refilling food and beverage when necessary
Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve beverages in a polite manner to guests who are not of legal age
Observing guests behavior once they have consumed alcoholic beverages, counting the number of drinks served and offering a taxi if you feel they should not drive; asking a manager for help with disorderly customers as needed
Take pride in your personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy
Display integrity and honesty in all aspects of your employment
Performing other duties as directed

KNOWLEDGE, SKILLS, AND ABILITIES

Excellent verbal and written communication skills.
Excellent interpersonal and conflict resolution skills.
Excellent organizational skills and attention to detail.
Ability to remain calm while working under pressure in a fast-paced environment.
Ability to act with integrity and professionalism
Must possess proficient ability to communicate in English in an oral and written format.
Ability to absorb and retain information quickly; ability to pass menu related tests
California food handlers card required
Basic mathematical skills; ability to handle cash to make change
Basic reading and writing skills
Basic computer skills
Multi-task oriented

MINIMUM QUALIFICATIONS

Must be 18 years of age or older at the time of application
One or more years of restaurant or food service experience
Willingness to work evenings and weekends as required
Knowledge of and ability to adhere to workplace safety procedures
Must be able to suggestively sell food and beverage items

PREFERRED QUALIFICATIONS

Two or more years of restaurant or food service experience

PHYSICAL DEMANDS AND WORK ENVIRONMENTÂ

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the team member is standing the entire shift. The team member frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The team member frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The team member is frequently required to walk; sit; and reach with hands and arms. The team member frequently carries trays up to 50 pounds and occasionally lifts and carries tubs and cases weighing up to 75 pounds. The team member must frequently communicate with guests and coworkers. The team member is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands. The noise level in the work environment is moderate to loud.Â
NOTE

This job description in no way states or implies that these are the only duties to be performed by the team member(s) incumbent in this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Hofs Hut Restaurants, Inc. is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.

About the Company

Hofman Hospitality Group

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