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Luxury Client Advisor

Atrium

New York, NY

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JOB DETAILS
SALARY
$28–$36 Per Hour
SKILLS
Artificial Intelligence (AI), Best Practices, Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Support/Service, Exceeded Sales Goal, Genetics, High School Diploma, Interpersonal Skills, Interviewing Skills, Inventory Management, Lift/Move 40 Pounds, Loss Prevention, Microsoft Excel, Microsoft Office, Microsoft Outlook, Operational Support, Operations, Point of Sale (POS) Systems, Preventative Maintenance, Product Demonstration, Product Marketing, Product/Service Launch, Retail, Retail Sales, Revenue Growth, Sales Management, Sales Support, Short Messaging Service (SMS), Systems Administration/Management, Team Player, Visual Merchandising
LOCATION
New York, NY
POSTED
1 day ago
Client Overview:
Our client is a prestigious luxury retail brand known for delivering exceptional client experiences, premium products, and world-class service. They are looking to add a Luxury Client Advisor to their team.

Salary/Hourly Rate:
$28/hr - $36/hr + Commission

Position Overview:
The Client Advisor will deliver an exceptional luxury shopping experience by providing personalized service and expert product knowledge. This role focuses on building long-term client relationships, driving sales, and supporting daily store operations. The ideal candidate thrives in a fast-paced, client-focused environment and collaborates closely with team members to achieve store goals. Must be legally authorized to work in the United States.

Responsibilities of the Luxury Client Advisor:
  • Deliver best-in-class customer service to create a memorable luxury shopping experience.
  • Build and maintain strong, long-term client relationships to drive repeat business and client retention.
  • Maximize selling opportunities to achieve and exceed individual and store sales goals.
  • Demonstrate deep product knowledge and remain current on collections, product launches, and marketing initiatives.
  • Support daily store operations, including opening and closing procedures, cash handling, inventory management, and visual merchandising.
  • Maintain store presentation standards and assist with product displays and floor moves as needed.
  • Communicate effectively with management and team members to ensure smooth day-to-day operations.
  • Uphold brand standards through professionalism, integrity, and teamwork.
  • Assist with loss prevention efforts and maintain accurate inventory controls.
  • Adapt to changing business needs and maintain flexibility with workload and scheduling requirements.
Required Experience/Skills for the Luxury Client Advisor:
  • 2 - 5 years of experience in luxury retail, high-end fashion, hospitality, or a related client-facing environment.
  • Proven success meeting or exceeding sales goals.
  • Strong interpersonal, communication, and relationship-building skills.
  • Proficiency with POS systems and Microsoft Office Suite, including Excel and Outlook.
  • Ability to stand for extended periods and lift up to 40 pounds.
  • Availability to work a flexible schedule, including weekends, evenings, and holidays.
Preferred Experience/Skills for the Luxury Client Advisor:
  • Experience utilizing CRM systems or managing a client book.
  • Background in luxury ready-to-wear, accessories, jewelry, watches, or other premium goods categories.
  • Strong understanding of luxury service standards and clienteling best practices.
  • A polished, service-oriented approach with a passion for delivering exceptional customer experiences.
Education Requirements:
  • High school diploma or equivalent is required.
  • Bachelor's degree is preferred.
Benefits:
  • Client-provided benefits available, upon eligibility.
About Atrium:What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success.
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy .

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO

Position ID: 397928

About the Company

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Atrium

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