JOB DESCRIPTION
Insight Global is partnering with a luxury Italian fashion brand specializing in high‑quality cashmere knitwear, to hire a Client Advisor to support its location in the Westfield Vally Fair area. This role offers the opportunity to join a globally recognized luxury brand known for craftsmanship, minimalist design, and an elevated client experience. The Client Advisor will play a key role in cultivating long‑term client relationships and delivering a personalized, high‑touch in‑store experience.
As a Client Advisor, you will serve as a brand ambassador, focusing on relationship‑driven sales and clienteling rather than foot‑traffic volume. This individual will build and maintain a loyal client base, follow up with customers post‑purchase, host private appointments, and provide thoughtful styling and product guidance to both women and men in a refined retail environment. The ideal candidate is passionate about luxury fashion, detail‑oriented, and thrives in a client‑first, service‑driven setting.
This role requires full availability, including weekends and holidays, and the ability to commute easily to the assigned store location.
Key Responsibilities
• Deliver a highly personalized, luxury‑level client experience through one‑on‑one selling and relationship building
• Actively grow, manage, and maintain a personal client book, driving repeat business and ongoing client engagement
• Capture customer information and conduct thoughtful follow‑ups via phone and written communication
• Confidently style and advise clientele, demonstrating deep product knowledge and brand awareness
• Meet or exceed individual sales and productivity goals through consultative selling
• Support private shopping appointments and elevated client interactions
• Communicate the brand’s craftsmanship, materials, and values in an authentic and engaging way
• Partner closely with store leadership to support daily operations, KPIs, and store initiatives
• Assist with visual standards, opening/closing procedures, POS usage, and end‑of‑day communications
• Maintain a clean, organized, and polished boutique environment that reflects luxury standards
| Location | Santa Clara, CA |
| Job Type | Full-time |
| Industry | Healthcare Services |
| Salary | $21–$29 Per Hour |
| Year Founded | 2001 |
| Headquarters | Atlanta, Georgia, US |
| Website | http://www.insightglobal.net |
REQUIRED SKILLS AND EXPERIENCE
• 2+ years of experience in customer service, preferably within contemporary or luxury retail
• Proven ability to build and maintain client relationships and drive repeat business
• Experience working in luxury or freestanding boutique environments
• Strong communication skills with a customer‑first mindset
• Comfort working in a relationship‑driven, service‑focused retail environment
• Professional, polished presentation and strong attention to detail
• Self‑motivated, goal‑oriented, and comfortable working toward sales targets
• Ability to work a flexible schedule, including weekends and holidays
• Ability to stand for extended periods and lift 20+ pounds as needed
NICE TO HAVE SKILLS AND EXPERIENCE
• Multilingual abilities (Mandarin/Chinese)
• Background in appointment‑based or clienteling‑focused sales
• Experience supporting private shopping appointments or VIP clients
Company Context
ASP is a medical supply company selling products such as syringes, gowns, wound care products, and other healthcare supplies to hospitals and large physician groups.
The company is in growth mode and is targeting roughly 3x revenue growth.
They have been overhauling supply chain operations and have already transformed 4 of their 5 supply chain organizations.
The previous person in the role was promoted to Director, which suggests there is visibility and growth potential.
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