Luxury Dining Manager

Aramark

New York, NY

JOB DETAILS
SALARY
$80,000–$95,000 Per Year
SKILLS
Bartending, Beverages, Budgeting, Business Services, Business Support, Coaching, Compensation Analysis, Cost Control, Customer Experience, Customer Relations, Equal Employment Opportunity (EEO), Food Safety, Food Services, Food and Beverage Industry, Forecasting, Interpersonal Skills, Inventory Management, Leadership, Maintain Compliance, Marketing, Metrics, Onboarding, Operational Audit, Operations Processes, People Management, Performance Analysis, Performance Metrics, Profit & Loss, Regulations, Regulatory Requirements, Resource Management, Restaurant, Safety Compliance, Safety/Work Safety, Sales Prospecting, Sanitation, Service Delivery, Staff Training, Team Lead/Manager, Team Player, Twitter
LOCATION
New York, NY
POSTED
14 days ago

Job Description

LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience-not a requirement-and deliver out-of-this world, truly sensory experiences, feeding company culture. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to marketing of the final, branded product. Learn more by visiting - Link here Home - LifeWorks Restaurant Group

LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience-not a requirement-and deliver out-of-this world, truly sensory experiences, feeding company culture. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to marketing of the final, branded product. Learn more by visiting - Link here Home - LifeWorks Restaurant Group

The Luxury Dining Manager is responsible for leading and elevating front-of-house dining operations within an exclusive VIP club, upscale bar, and upcoming fine-dining restaurant environment. This position reports into the Club Director and helps oversee service execution, team leadership, member and guest relations, and operational performance while ensuring an exceptional hospitality experience that reflects the highest standards of luxury dining.

The ideal candidate is a dynamic hospitality leader who is passionate about personalized service, cultivating a culture of excellence, and building memorable experiences for discerning members and guests.

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Compensation Data

COMPENSATION: The Salaried rate for this position is $80,000.00 to $95,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Compensation Data

COMPENSATION: The Salaried rate for this position is $80,000.00 to $95,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

Leadership

  • Lead, coach, and develop front-of-house team members including hosts, servers, bartenders, captains, and support staff.
  • Foster a culture of luxury hospitality, professionalism, accountability, and service excellence.
  • Conduct daily pre-shift meetings and service briefings to communicate priorities, menu updates, VIP arrivals, and operational goals.
  • Recognize and reward outstanding performance while providing ongoing coaching and development opportunities.
  • Ensure adherence to luxury service standards, grooming expectations, and operational procedures.
  • Promote a collaborative environment between front-of-house and culinary teams.

Guest & Member Experience

  • Deliver exceptional service experiences for VIP members, guests, and private event clientele.
  • Anticipate guest needs and create personalized experiences that encourage loyalty and repeat visits.
  • Build and maintain strong relationships with members and high-profile guests.
  • Address guest concerns professionally, promptly, and discreetly.
  • Ensure all dining room, lounge, and bar experiences consistently meet luxury hospitality standards.

Financial Performance

  • Support achievement of revenue, labor, and profitability goals.
  • Assist with budgeting, forecasting, scheduling, and cost management.
  • Monitor sales performance and identify opportunities to increase food and beverage revenue.
  • Analyze operational metrics and implement strategies that improve efficiency and profitability.
  • Manage labor resources effectively while maintaining exceptional service levels.

Operational Excellence

  • Direct and oversee daily front-of-house operations for dining, bar, and special events.
  • Ensure seamless execution of service during regular operations and VIP functions.
  • Monitor service flow, staffing levels, and guest satisfaction throughout each shift.
  • Maintain luxury presentation standards for dining rooms, lounges, bars, and member spaces.
  • Collaborate with culinary and beverage teams to execute seasonal menus, wine programs, and special events.

Team Productivity & Development

  • Train staff on fine dining service techniques, wine and beverage knowledge, guest engagement, and luxury hospitality standards.
  • Ensure all team members are knowledgeable about menus, promotions, and member expectations.
  • Support onboarding and ongoing development of front-of-house employees.
  • Maintain staffing plans that support business needs and service excellence.

Compliance & Safety

  • Maintain a safe, clean, and welcoming environment for members, guests, and employees.
  • Ensure compliance with all food safety, health, sanitation, alcohol service, and workplace safety regulations.
  • Follow all applicable company policies, employment regulations, and operational standards.
  • Ensure proper handling of cash, inventory, and operational controls.

Additional Responsibilities

  • Partner with Executive Leadership to support the continued evolution and growth of the clubs dining and hospitality offerings.
  • Assist with planning and execution of member events, wine dinners, private functions, and exclusive VIP experiences.
  • Support future restaurant openings, concept development, and operational initiatives.
  • Perform additional duties as assigned to support business objectives.

Qualifications

  • Minimum 3 years of experience in luxury hospitality, fine dining restaurants, private clubs, upscale hotels, or premium nightlife venues.

  • Minimum 2 years of management or supervisory experience in a front-of-house environment.

  • Proven ability to deliver elevated guest experiences and lead high-performing service teams.

  • Strong knowledge of fine dining service standards, food and beverage operations, wine service, and guest relations.

  • Exceptional interpersonal, communication, and leadership skills.

  • Ability to build strong relationships with members, guests, and internal partners.

  • Strong organizational skills with the ability to thrive in a fast-paced, high-expectation environment.

  • Experience managing labor, service standards, and operational performance metrics.

  • Bachelors degree in Hospitality Management, Business, or related field preferred; equivalent experience considered.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/