Luxury Hotel Property | F&B Floor Manager

Job Title: F&B Floor Manager

Location: Nashville, TN

Salary: $65K - $75K

Benefits: Medical, Dental, Vision (BC/BS), Life Insurance, STD, LTD, 401K + Matching, PTO Program and FREE Parking

About Company / Opportunity:

An iconic, historic luxury hotel located in the heart of Nashville, renowned for its timeless elegance, architectural grandeur, and legacy of refined Southern hospitality. The property blends classic Beaux-Arts design with modern luxury, offering an intimate, high-touch guest experience that attracts discerning travelers, dignitaries, and cultural enthusiasts. Known for exceptional service standards, curated dining experiences, and a deep connection to the city’s music, arts, and political history, the hotel stands as a landmark destination that balances tradition, sophistication, and contemporary comfort.

What do we seek?

The Food & Beverage Floor Manager is a key leader within the hotel’s management team, responsible for overseeing all dining operations, including restaurants, bars, in-room dining, and banquet service. This role ensures the highest standards of service, quality, and presentation while driving financial performance, operational efficiency, and team engagement.

The ideal candidate is a polished, hands-on leader who brings a passion for hospitality, strong attention to detail, and a genuine commitment to creating exceptional guest experiences. They lead by example, cultivate a culture of excellence, and ensure every touchpoint reflects the property’s luxury standards.

Responsibilities:

• Provide strategic oversight and hands-on leadership across all food and beverage outlets, ensuring exceptional service and seamless operations.
• Maintain a strong floor presence, actively engaging with guests and supporting team members to uphold elevated service standards.
• Develop, implement, and monitor departmental budgets, forecasts, and performance metrics to drive profitability and efficiency.
• Partner closely with the Executive Chef and senior leadership to curate and execute innovative, high-quality dining experiences.
• Lead recruitment, training, and development of team members, fostering a culture of accountability, professionalism, and service excellence.
• Analyze guest feedback, financial reports, and operational data to identify opportunities for continuous improvement.
• Ensure consistency in food quality, beverage programs, service execution, and overall presentation across all outlets.
• Oversee inventory management, cost controls, and vendor relationships to maintain optimal product quality and margins.
• Ensure full compliance with all health, safety, sanitation, and alcohol service regulations.
• Act as a steward of the hotel’s service culture, setting the tone for elevated hospitality and memorable guest experiences.

If you are interested in this position, please submit your resume to: mckenna@geckohospitality.com