Thoughtforms is a residential construction company dedicated to building high-quality homes that positively impact individuals and the environment. Since 1972, we have focused on craftsmanship, indoor environmental quality, energy efficiency, and durability.
We are seeking a Luxury Residential Property Manager to serve as the primary point of contact for homeowners after construction is complete. In this role, you will oversee maintenance, coordinate vendors and subcontractors, manage small projects, and ensure a high-quality client experience throughout the post-construction service process.
Responsibilities
Serve as the primary point of contact for clients within our post-construction service team
Coordinate schedules, budgets, maintenance, and project updates with clients, subcontractors, architects, and vendors
Troubleshoot post-construction issues and provide practical solutions related to budgets, schedules, and methods
Prepare and maintain project documentation, including invoicing and subcontractor paperwork
Track costs and project progress against estimates
Collaborate with the service team to resolve issues and meet client expectations
Proactively address client concerns and ensure satisfaction with completed work
Maintain high standards of cleanliness, organization, and care for client property
Participate in emergency on-call service for urgent client needs
Ensure compliance with safety standards and promote safe work practices
Contribute to continuous process improvement and team development
Qualifications
Experience in a client-facing or service-oriented role, preferably in construction, property management, or related field
Strong understanding of construction methods, materials, and building systems
Excellent project management, scheduling, and budgeting skills
Strong written and verbal communication skills
Exceptional problem-solving and organizational abilities
Proficiency with project management software, email, and spreadsheets
Commitment to workplace safety and compliance
Passion for delivering high-quality service and maintaining strong client relationships
Compensation
Salary: $80,000 to $100,000 annually
Benefits
Medical insurance
Dental insurance
Vision insurance
Short-term and long-term disability insurance
Paid time off plus holidays
401(k) with profit sharing
Thoughtforms is an equal opportunity employer and values workplace diversity.
Numbers & Facts
Location
Acton, MA
Salary
$80,000–$100,000 Per Year
Skills
Billingunmatched
Budgetingunmatched
Building Systemsunmatched
Communication Skillsunmatched
Constructionunmatched
Construction Managementunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Develop and Maintain Customersunmatched
Documentationunmatched
Energy Efficiencyunmatched
Identify Issuesunmatched
Maintain Complianceunmatched
On Callunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Project Estimatesunmatched
Project Management Softwareunmatched
Project Scheduleunmatched
Project Trackingunmatched
Project/Program Managementunmatched
Property Managementunmatched
Residential Constructionunmatched
Residential Real Estateunmatched
Resolve Customer Issuesunmatched
Safety Complianceunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Schedule Developmentunmatched
Spreadsheetsunmatched
Team Buildingunmatched
Writing Skillsunmatched
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