We are seeking a polished, highly motivated Sales Associate to join our luxury jewelry salon at Wynn Las Vegas, representing Kwiat, David Webb, and Fred Leighton. This role is ideal for a relationship-driven sales professional with a passion for fine jewelry, heritage brands, and delivering an elevated, bespoke client experience.
You will work with discerning, global clientele and present some of the world’s most exceptional diamonds, signed pieces, and high-jewelry creations in a refined luxury environment.
Key Responsibilities
Client Experience & Sales
Deliver a world-class, white-glove client experience from initial greeting through post-sale follow-up
Build and maintain long-term relationships with UHNW and repeat clients
Present fine jewelry and high-value pieces with confidence, storytelling, and technical knowledge
Meet and exceed individual and boutique sales goals while maintaining brand integrity
Product Knowledge & Brand Representation
Develop deep knowledge of diamonds, gemstones, signed jewelry, and estate pieces
Articulate the heritage, craftsmanship, and design philosophies of Kwiat, David Webb, and Fred Leighton
Stay current on new collections, notable vintage pieces, and market trends
Client Development & CRM
Capture and maintain detailed client profiles, preferences, and purchase history in CRM
Conduct proactive outreach, follow-ups, and appointment setting
Support private showings, special events, and VIP appointments
Operational Excellence
Accurately process transactions, special orders, and service requests
Assist with inventory handling, merchandising, and visual standards
Adhere to Wynn, brand, and company compliance standards at all times
Requirements
Qualifications
Minimum 2–3 years of luxury retail or fine jewelry sales experience (high-value or commission-driven environment preferred)
Strong understanding of clienteling and relationship-based selling
Excellent communication, presentation, and interpersonal skills
Professional, polished appearance aligned with luxury brand standards
Comfortable working with high-value merchandise and confidential clientele
Ability to work a flexible schedule, including evenings, weekends, and holidays
Preferred Experience
Diamond or gemstone knowledge (GIA coursework a plus)
Experience with CRM systems and client outreach
Background in fine jewelry, estate jewelry, or high-end watches
Benefits
What We Offer
Opportunity to represent world-class jewelry houses in an iconic luxury destination
Competitive compensation with commission
Medical, Dental, Vision Insurance offered
401k with match
Ongoing brand, product, and sales training
Growth opportunities within a respected luxury retail organization