Luxury Timepiece Manager in Waiting - SouthPark Mall

Reeds Jewelers

Charlotte, NC

JOB DETAILS
SKILLS
Brand Management, Customer Experience, Customer Relations, Customer Support/Service, Exceeded Sales Goal, Leadership, Mentoring, Profit & Loss, Retail, Retail Management, Safety Compliance, Sales, Sales Analysis
LOCATION
Charlotte, NC
POSTED
Today

At REEDS Jewelers , we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We are constantly evolving, embracing new technology, and premium brands to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact.As we continue to grow, we remain true to our roots while embracing forward-thinking practices and premium partnerships, including our boutiques with OMEGA and TAG Heuer at SouthPark Mall. These boutiques are exclusively operated by REEDS Jewelers under the OMEGA and TAG Heuer brands, offering an opportunity to help lead stores dedicated to a legacy of cutting-edge design, performance, and innovation in luxury timepieces. We're looking for an energetic and driven Manager in Waiting to join our exceptional team, deliver an unforgettable client experience, and uphold the excellence of these luxury brands.Charlotte is a major financial and business center with a thriving luxury retail market. SouthPark Mall is a key shopping destination, consistently attracting customers who value outstanding service and well-known brands. The dedicated TAG Heuer and Omega Boutiques at SouthPark offer specialized luxury experiences for timepiece collectors and enthusiasts. Charlotte's fast-growing economy, vibrant neighborhoods, and strong professional community make it an excellent city for luxury retail careers and long-term growth.The Role: Manager in WaitingA Manager in Waiting assists the store manager in all aspects of the store's operations while motivating sales associates to be capable, confident, and successful. The ideal candidate is responsible, accountable, and driven to grow into a management role, strengthening their leadership skills along the way. This position is designed for someone eager to develop professionally, learn the business, and prepare for future leadership opportunities within REEDS.The best candidates can hold themselves and others accountable for the overall vision, direction, growth, profitability, and success of the retail store. We provide the tools, training, and mentorship you need to expand your knowledge- whether it's learning about the world-class designers we proudly represent or mastering top-selling skills that set you up for long-term success.A Manager in Waiting at REEDS Jewelers is a full-time, salaried exempt position with commission opportunities, performance bonuses, and a full benefits package.What You'll DoSales & Business LeadershipDrive store performance, exceeding sales goals and KPIsLeverage sales analytics to drive strategy and opportunityLead by example as a selling manager and brand ambassadorOversee visual presentation, product mix, and promotional executionClient ExperienceDeliver a seamless, personalized luxury experience to every customerInspire the team to build long-term client relationships through effective clientelingDrive special events and creative engagement with clientsLead from the floor during peak moments and eventsActively seek and respond to client feedbackTeam DevelopmentSupport the store manager to recruit, train, and retain top-tier talentCreate a culture of accountability, performance, and celebrationFacilitate continuous learningOperations & Store StandardsSupport manager's delivery flawless execution of daily operationsSupport inventory, security, and loss preventionOversee compliance, safety, and store policy adherence#J-18808-Ljbffr

About the Company

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Reeds Jewelers