Luxury Travel Consultant – Customer Experience (Remote)

Effortless travel solutions ETS

  • Hoboken, New Jersey
  • Today
  • Remote
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    Skills

    • Communication Skillsunmatched
    • Communications Softwareunmatched
    • Consultingunmatched
    • Customer Experienceunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Diversityunmatched
    • Documentationunmatched
    • Interpersonal Skillsunmatched
    • Organizational Skillsunmatched
    • Record Keepingunmatched
    • Resolve Customer Issuesunmatched
    • Systems Maintenanceunmatched

    Description

    About the Position

    Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

    You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

    What You’ll Do

    Provide responsive and professional customer support via phone, email, and online messaging

    Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations

    Communicate essential travel details, documentation requirements, and agency guidelines

    Monitor bookings to ensure accuracy and follow up to confirm client satisfaction

    Resolve client questions or concerns with care and a solutions-focused mindset

    Maintain organized records and update internal systems as needed


    What We’re Looking For

    • Strong communication and interpersonal skills
    • Customer service experience in travel, hospitality, or a related field preferred
    • Ability to work independently in a remote environment
    • High level of organization and attention to detail
    • Comfortable using digital tools, booking platforms, and communication software
    • Passion for travel and creating positive client experiences

    Why Join Us

    • Fully remote position (work from anywhere within approved locations)
    • Flexible work schedule options
    • Career development and advancement opportunities
    • Travel-related perks and industry discounts
    • Collaborative and supportive team culture with training provided

    Equal Opportunity Employer

    Effortless Travel Solution is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.


    Numbers & Facts

    LocationHoboken, New Jersey (
    Remote
    )

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