LVN Patient Care Advocate - Hospice

LVN Patient Care Advocate - Hospice

Location: Marin County, CA / San Rafael, CA 94901

Position Overview

A well-established hospice provider is seeking a clinically grounded, relationship-oriented LVN to step into a Patient Care Advocate role supporting hospice growth, referral-source relationships, patient/family education, and admissions coordination across Marin County.

This is a strong opportunity for a hospice clinician who enjoys patient education, referral-source interaction, and community-facing work, and who may be interested in expanding into a liaison, marketing, or hospice business development path while still using their clinical background every day.

What This Role Does

·Partner with hospice liaisons and sales leadership to support referral-source development, census growth, and preference for hospice services in the local market.

·Use clinical knowledge and empathetic communication to educate referral sources, patients, and families on hospice eligibility, services, philosophy, and care transitions.

·Support admissions by gathering clinical information, helping coordinate next steps, and ensuring a responsive, service-oriented experience for patients, families, and referral partners.

·Participate in community events, referral-source visits, and brand-awareness activity in support of the agency growth plan.

·Serve as a knowledgeable hospice resource for referral partners, internal team members, patients, and families.

·Document activity, referral-source communication, and marketing/admissions support in the CRM and other required systems.

Key Responsibilities

·Collaborate with hospice liaisons to gather patient clinical information and support appropriate hospice admissions.

·Conduct initial informational conversations with patients and families, explain hospice services, and help obtain required consents when appropriate.

·Support referral-source relationships with hospitals, facilities, physician offices, senior living communities, and other community partners.

·Help identify key accounts and communicate market feedback, opportunities, barriers, and competitive intelligence to sales and regional leadership.

·Maintain accurate, timely documentation of outreach, referral activity, patient/family conversations, and related marketing reports.

·Represent the hospice program professionally in the field, with a focus on service, responsiveness, and clinical credibility.

Required Qualifications

·Current, unencumbered license as a Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN).

·Minimum of 1 year of direct hospice experience required; 2-3 years of hospice experience preferred.

·Strong hospice clinical knowledge and ability to explain hospice services clearly to patients, families, and referral sources.

·Professional communication skills, follow-through, and comfort working in a field-based, relationship-driven role.

·Prior customer service, liaison, marketing, admissions, or sales experience strongly preferred.

·Valid driver's license, reliable transportation, and automobile insurance that meets state and organizational requirements.

Ideal Candidate Profile

·Hospice LVN/LPN who understands hospice eligibility, admissions, family education, and referral-source expectations.

·Comfortable moving between clinical conversations and relationship-building conversations.

·Service-oriented, responsive, organized, and able to represent the hospice team professionally in the community.

·Interested in career growth toward hospice liaison, admissions, marketing, or business development work.

·Local to Marin County or familiar with the North Bay healthcare/referral-source environment.

Compensation and Benefits

·$40-$45 per hour average pay range. Final compensation will be based on relevant experience, qualifications, and role scope.

·Comprehensive health, dental, and vision insurance.

·Paid time off and paid holidays.

·401(k) with company match.

·Mileage, cell phone, wellness/gym, and related reimbursement programs may be available.

·Tuition reimbursement, certification assistance, structured onboarding, and internal career-growth support may be available.

Why This Opportunity May Be a Fit

This role is a good fit for a hospice LVN/LPN who wants to remain close to the mission of hospice care while moving into a more external, community-facing role. The position blends clinical credibility, patient/family education, admissions support, referral-source service, and growth-oriented field activity.

Apply / Confidential Inquiry

For confidential consideration, please respond with your resume or a brief summary of your hospice background, current location, compensation expectations, and availability for an introductory conversation.