Calendar Management, Communication Skills, Customer Support/Service, Documentation, Emergency Care, Healthcare, Home Care, Interpersonal Skills, Licensed Practical Nurse/Licensed Vocational Nurse, Medical Record System, Needs Assessment, Nursing, Patient Assessment, Patient Care, Pediatrics, Schedule Development, Team Player, Telemedicine, Telephone Triage, Urgent Care
Glendale Pediatrics
Pediatrics Triage LVN Administrative & Phone Nurse
Join Our Dedicated Team!
Glendale Pediatrics (physician-owned private pediatrics office) is looking for a Licensed Vocational Nurse (LVN) to join the team as a full-time Pediatric Triage Phone & Administrative Nurse. In this role, the LVN will be the first point of contact for parents and guardians seeking guidance and support for their children's health concerns.
Responsibilities:
- Assess patient needs and symptoms via telephone using established triage protocols and guidelines.
- Provide appropriate medical advice and guidance to parents/guardians, including home care instructions, and encourage them to seek medical care.
- Schedule appointments or direct patients to emergency or urgent care as warranted.
- Communicate effectively and professionally with patients/families, physicians, and other members of the healthcare team.
- Maintain accurate and detailed documentation in the electronic health record (EHR).
- Follow standing order procedures as indicated by the practice.
- Support patient and doctor needs for prior authorizations.
- Referral coordination and scheduling.
- Lab results follow-up telemedicine and/or in-office appointment scheduling.
- Check and transcribe voicemails into phone note messages for call backs.
Qualifications:
- Current and valid Licensed Vocational Nurse (LVN) license (Required).
- Work experience as an LVN (pediatric experience is a plus),
- Experience in telephone triage preferred.
- Excellent communication, customer service, interpersonal, and critical thinking skills.
- Ability to remain calm and professional in stressful, fast-paced, high-volume situations.
- Proficiency in using electronic health records (EHR) systems.
- Ability to work effectively independently and as part of a team.
Why Join Us?
- Make a meaningful impact on the lives of children and their families.
- Work in a fast-paced, family-oriented, and child-friendly environment.
- Enjoy a competitive compensation package and benefits.
- Be part of a supportive and collaborative team.
Apply Now!
If you are a dedicated and experienced LVN with a passion for pediatric care, apply today!
We look forward to hearing from you!
*This is an in-office position located in Glendale, CA.
*Schedule is Monday-Friday, and hours may vary depending on the needs of patient care and demand.
- Part-Time or Full-Time Available.
- 25-40 hours per week.
- Paid Benefits Based on Eligibility.