M by The Alinea Group - Host

Overview:

 

Join us for the highly anticipated return of the The Alinea Group's four-month culinary residency, led by internationally acclaimed chef Grant Achatz. This distinctive dining experience combines European culinary precision with Montana's elemental character, offering locally sourced seasonal menus in a stunning alpine retreat designed by award-winning studio Fettle. ​

 

More than dining—it's a once-in-a-lifetime experience where thoughtful service meets the untamed spirit of the American West. Big Sky Resort joins an elite global roster alongside Tokyo, Beverly Hills, and Brooklyn, marking a bold new chapter for Montana's evolving cultural landscape.​

 

The Host plays a key role in shaping the guest experience by creating a welcoming and polished first impression. This position requires attention to detail, expert knowledge of nightly reservations, and a genuine passion for hospitality. Hosts are responsible for managing guest flow, responding to inquiries, and facilitating seamless communication between FOH and management. Candidates must be willing to work five days a week (40+ hours per week). Open availability is preferred.

Responsibilities:

• Maintain expert-level knowledge of all reservations, including People of Note (PON), dietary restrictions, and special instructions through daily pre-service meetings
• Greet and warmly welcome guests upon arrival, ensuring a positive and professional atmosphere at the entrance
• Recognize and acknowledge returning guests and VIPs
• Anticipate guest needs and accommodate requests with courtesy and efficiency
• Organize and maintain secure storage and retrieval of guest items in accordance with policy
• Relay important guest details and arrival updates to management in real time
• Create and manage the daily seating plan
• Support private event operations by preparing menus, table layouts, and run-of-show documents
• Monitor and respond to communication sent to the Host email account
• Maintain strong knowledge of food and beverage menus to answer questions accurately
• Respond to guest concerns with professionalism and care
• Perform other duties as assigned by supervisor or manager

Qualifications:

• One (1) or more years of experience working as a host or in a related position
• Strong work ethic and attention to detail
• Ability to thrive in a fast-paced, chef-driven environment
• Strong interpersonal and communication skills
• Collaborative mindset and ability to work well with a team
• Ability to remain calm and efficient in high-pressure situations
• Experience with Tock or InDesign is a plus

Physical Requirements:

• Able to stand for 8+ hours per shift

• Able to lift, move, or pull up to 35 lbs

• Able to climb stairs multiple times per shift

• Able to carry a full tray with either hand

 

All full time seasonal team members can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free team member lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly team member events