Contract Location: Hybrid in either the New York, NY, Holmdel, NJ, or Bethlehem PA office.
Position Summary:
The M365 Messaging Engineer is responsible for the operational management and stability of Client's messaging environment, with a focus on Exchange Online and hybrid dependencies. This role ensures reliable mail flow, secure messaging integrations, and effective mailbox lifecycle management while supporting broader Microsoft 365 operations. The position is designed to absorb ongoing operational workload and allow senior engineers to focus on strategic and AI-driven initiatives.
Key Responsibilities:
Administer and support Exchange Online, including mail flow, transport rules, and mailbox provisioning
Manage hybrid Exchange dependencies and support ongoing coexistence requirements
Maintain and troubleshoot email security integrations (e.g., transport rules, third-party controls)
Oversee mailbox lifecycle management, including provisioning, retention, and decommissioning
Resolve production issues related to messaging services and ensure SLA adherence
Support general M365 operations, including cross-platform dependencies with Teams, SharePoint, and identity systems
Document system configurations, runbooks, and standard operating procedures
Qualifications:
5+ years of experience with Exchange Online and Microsoft 365 messaging services
Experience in hybrid Exchange Environments
Strong understanding of mail flow, DNS, and email security controls
PowerShell or automation experience preferred
Numbers & Facts
Location
Bethlehem, PA
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Skills
Artificial Intelligence (AI)unmatched
Automationunmatched
DNS (Domain Name System)unmatched
Email Securityunmatched
Identify Issuesunmatched
Maintain Complianceunmatched
Microsoft Exchange Serverunmatched
Microsoft Exchange Server Administrationunmatched
Microsoft Product Familyunmatched
Microsoft SharePointunmatched
Multiplatform/Cross-Platformunmatched
Operations Managementunmatched
Problem Solving Skillsunmatched
Service Level Agreement (SLA)unmatched
Standard Operating Procedures (SOP)unmatched
Systems Administration/Managementunmatched
Windows PowerShellunmatched
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