Artificial Intelligence (AI), Atlassian JIRA, Background Investigation, Customer Relations, Customer Support/Service, Frequently Asked Questions (FAQ), Government, Intranet, Microsoft SharePoint, Online Communications, Process Improvement, Professional Services, Technical Delivery, United States Citizen, Web Accessibility
Location: Sacramento, CA - Fully onsite, Mon - Friday
Duration: 12+ months contract (expected end 7/24/2027)
Compensation: $25 - $30/hour
Work Requirements: US Citizen, GC Holder, or Authorized to Work in the U.S.
M365/Web Communications Liaison (Public Sector)
The proposed position would serve as an M365 and Web Communications Liaison, acting as a bridge between the Web Team, Client departments, project stakeholders, and end users. The role would focus on communication, coordination, customer service, and process improvement rather than deep technical administration. This is an entry-level position.
Key Responsibilities:- Serve as a customer liaison between the Web Team and Client departments.
- Support communications for M365, SharePoint Online, intranet, web, accessibility, and digital service initiatives.
- Assist with GovDelivery email processes, including intake, review, coordination, scheduling, and follow-up.
- Help departments understand service offerings, standards, processes, timelines, and requirements.
- Coordinate with content owners, communications staff, and business stakeholders.
- Support training communications, adoption efforts, FAQs, process documentation, and customer-facing materials.
- Help manage intake and follow-up for web and M365 requests through Jira, the Service Desk, or other tracking processes.
- Identify recurring communication gaps or process issues and recommend improvements.
OTHER:
Must be able to pass a criminal background check (livescan) before starting work.
Our benefits package includes:- Comprehensive medical benefits
- Competitive pay
- 401(k) retirement plan
- ...and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.