MA / Customer Service Rep-Urology-Full-Time-Days

University of Florida Health Science Center
  • Jacksonville, FL
    7 days ago

    Job Description

    Overview

    Description:

    A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician

    Responsibilities

    Job Requirement:

    • Take patient's vital signs. Prepare patients for the provider's care. Assist with patient examinations or treatments
    • Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date and time.
    • Administer medication as directed by and under the direct supervision of licensed physician
    • Observe and report patients' signs or symptoms. Collect routine laboratory specimens as directed by the provider.
    • Administer basic first aid.
    • Participates in performance improvement projects.
    • Participates as an active care team member in the coordination of patient care.
    • Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers

    Qualifications

    Qualification:

    Experience Requirements:

    1-year - Medical assistant - preferred

    2- 4 years clerical/customer service experience, ideally in a health care related industry - preferred

    1-year experience with third party payors, and computer experience for imputing data and reviewing - preferred

    Certification/Licensure Requirements:

    Certified Medical Assistant (CMA) required - or within 6 months

    Basic Life Support (BLS) required - at time of hire-American Red Cross or American Heart Association

    Medical Terminology Certificate preferred - at time of hire

    Additional Details

    A requirement of having completed an MA program that is accredited by the National

    Commission for Certifying Agencies, a national or state medical association, or an agency

    approved by the board

    Education Requirements:

    High School Diploma / GED Required at time of hire

    Additional Details:

    May travel to other clinics under additional duties

    Additional Duties:

    Additional duties as assigned may vary.

    UFJPI is an Equal Opportunity Employer and Drugfree Workplace

    Numbers & Facts

    LocationJacksonville, FL

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