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Mac Device Administrator / Desktop Support

Diverse Lynx, LLC

Norcross, GA

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JOB DETAILS
SALARY
$20–$25 Per Hour
SKILLS
Administrative Skills, Apple, Apple Macs, Asset Management, Audiovisual, Bash Scripting, Communication Skills, Computer Security, Computer Workstations, Customer Support/Service, Desktop Administration, Desktop PC, Document Scanners, Documentation, Documentation Standards, ISO (International Organization for Standardization), Identify Issues, Identity Data Management, Inventory Management, Laptop PC, Licensing, Mac Operating System, Manufacturing Data Management, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows System Administration, Office Equipment, Operating Systems, Peripheral Hardware, Printers, Scripting (Scripting Languages), Security Architecture, Security Compliance, Software Patches, U.S. National Institute of Standards and Technology (NIST), Unix Shell Programming, User Interface/Experience (UI/UX), Zsh (Z Shell) Scripting
LOCATION
Norcross, GA
POSTED
6 days ago

Role: Mac Device Administrator / Desktop Support

Location: Norcross, GA

Job Type: Contract

Rate: $20-25/hr

Job Descriptions:

  • The Mac Device Administrator is responsible for managing, securing, and supporting Apple macOS and Windows devices across the organization.
  • This role ensures reliable device performance, security compliance, and a high-quality end-user experience.

Key Responsibilities

  • Manage and administer macOS and Windows devices using MDM solutions (e.g., Intune, Jamf Pro, Kandji).
  • Deploy, configure, patch, and maintain macOS and Windows systems and applications.
  • Enforce security policies including FileVault, malware protection, and OS compliance.
  • Provide Tier 2/3 support for Mac and Windows related hardware and software issues.
  • Automate device management workflows using scripts and profiles.
  • Maintain device inventory, licensing, and asset lifecycle management.
  • Collaborate with IT security and service desk teams.
  • Document standards, procedures, and troubleshooting guides.
  • Provide hands-on desktop, laptop, and peripheral support for Windows and macOS
  • Troubleshoot hardware failures, OS issues, application errors, and user accounts
  • Perform workstation imaging, setup, and deployment for new hires and replacements
  • Support printers, scanners, AV equipment, and other office peripherals

3+ years of experience administering macOS and Windows in an enterprise environment.

  • Strong knowledge of macOS architecture, security, and troubleshooting.
  • Experience with Apple Business Manager and MDM platforms.
  • Proficiency in shell scripting (Bash or Zsh).
  • Understanding networking fundamentals and identity management.
  • Excellent communication and documentation skills.

Preferred Qualifications

  • Jamf or Apple certifications (Jamf 200/300/400, Apple Certified IT Professional).
  • Experience integrating macOS with Azure Entra, SailPoint, or other IdPs.
  • Knowledge of compliance frameworks (SOC 2, NIST, PCIDSS, ISO 27001).
  • Experience supporting mixed OS environments.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

About the Company

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Diverse Lynx, LLC

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