Machine Learning Engineer, Natural Language Understanding, Proactive

Apples On-Device Query Understanding team is building the next generation of personalized, intelligent search. You will research and develop novel approaches in query understanding and machine learning modeling creating the technology that enables seamless search and assistant experiences across Apple products. This is a role for someone passionate about applying machine learning and generative AI to meaningful, large-scale challenges, where your work will directly shape how millions of people interact with Apple products every day. The On-Device Query Understanding team builds personalized, state-of-the-art query understanding models that power search intelligence across Spotlight and first-party apps like Mail, Photos, and Reminders. You will drive scalable evaluations and modeling improvements that directly impact millions of Apple users while contributing to the broader machine learning community. In this role, you will bring together research and engineering excellence to advance how Apple understands what people are looking for, and why.Research, design, implement, and evaluate models to advance personalized query understanding, user intent resolution, retrieval, and ranking Apply natural language processing, deep learning, and large language model techniques to deliver grounded, contextually relevant responses Analyze performance gaps in current search and assistant systems, and develop algorithms and techniques to improve model quality and key product outcomes Define long-term technical vision, propose roadmaps, and set measurable objectives for the team Collaborate with cross-functional partners to define product requirements, establish evaluation metrics, and maximize user satisfaction4 or more years of experience in machine learning, natural language processing, or computer vision, applied at scale Software engineering experience with Python, Go, or C/C++ Communication and collaboration skills Bachelors degree in Computer Science, Computer Engineering, Statistics, Physics, Mathematics, or a related fieldAdvanced degree (Masters or Ph.D.) in Computer Science, Statistics, or a related field, or equivalent industry experience Experience in large-scale query understanding, search, recommendation, or personal assistant systems Proficiency with machine learning frameworks such as PyTorch, JAX, TensorFlow, or XGBoost Background in personalization and data-driven decision making, with the ability to prototype solutions and conduct critical analysis Experience with Swift or iOS development