Machine Learning Engineer Platform - iCloud Mail Intelligence

Apple Inc

San Diego, CA

JOB DETAILS
SKILLS
Algorithms, Apple, Apple iCloud, Artificial Intelligence (AI), Big Data, Command Line, Communication Systems, Computer Programming, Computer Science, Cross-Functional, Customer Experience, Customer Support/Service, Data Processing, Data Sets, Database Design, Database Optimization, Database Technology, Design Document, Distributed Computing, Engineering, Go Programming Language (Golang), Java, Kotlin, Large-Scale Systems, Machine Learning, Machine Tool, Mail Services, Performance Tuning/Optimization, Predictive Modeling, Production Systems, Python Programming/Scripting Language, Query Optimization, REST (Representational State Transfer), Requirements Management, SQL (Structured Query Language), Scala Programming Language, Scalable System Development, Scripting (Scripting Languages), Software Development, Systems Analysis, Systems Scalability, Technical Leadership, Testing
LOCATION
San Diego, CA
POSTED
20 days ago

Are you passionate about applying your deep understanding of machine learning technologies and data platform skills in creative ways? Apples iCloud Mail Intelligence Platform team is looking for an excellent Machine Learning Engineer that can continuously innovate on the iCloud experience across Mail, Calendar, and Contacts.

The team is responsible for building groundbreaking ML infrastructure that supports intelligent experiences for hundreds of millions of users worldwide.

As a machine learning engineer, you will be focusing on:

Leveraging existing AI/ML infrastructure, build new platform services and be responsible for building an end to end machine learning based product solution for improving iCloud Mail experiences.

Working with large volumes of data; extracting and manipulating large datasets using tools such as Spark SQL, command line and scripting languages.

Collect ongoing qualitative and quantitative feedback from the user population and iterate based on the findings.

Building high-performance, scalable and extensible REST based services for enhancing Mail consumer experience.

Design database schemas, write queries, and optimize database performance.

Consider joining a small team writing the software which provides mail services to iCloud customers. We are looking for a very capable engineer who has a strong background in building high-performance, scalable and extensible systems using big data technologies. In addition to crafting efficient, testable, easy-to-maintain code, you recognize the importance of writing functional specifications and design documents. Quality is number one in your mind, and you flourish with building comprehensive unit and end-to-end tests, not only for features you build but also for existing features that need more testing. In this highly transparent position, the successful candidate will enhance existing mail systems while collaborating with multi-functional engineering teams, and also implement new customized mail experiences, in addition to preventing abuse of the system. Leverage existing Apple AI/ML infrastructure and build new platform services that standardize and accelerate ML feature development across Mail, Calendar, and Contacts

Design, develop, and deploy end-to-end machine learning applications and models that improve the iCloud experience

Work with large volumes of data; extract and manipulate large datasets using tools such as Spark, SQL, command line, and scripting languages

Build high-performance, scalable, and extensible services for delivering ML models and features into production

Establish and apply standards for evaluation, testing, and model observability

Collect ongoing qualitative and quantitative feedback from the user population and iterate based on the findings

Partner with multi-functional engineering teams to enhance existing systems and implement new ML-driven experiences across Mail, Calendar, and Contacts Strong production experience training, evaluating, and operating ML models with end-to-end ML pipelines: data processing, feature engineering, training, serving, and monitoring

Experience with large-scale distributed systems including data processing, event-driven architectures and both real-time and batch inference

Strong programming skills in one or more production languages (e.g., Python, Java, Scala, Kotlin, Go)

Demonstrated ability to drive projects independently from problem definition to production

Deep understanding of predictive modeling and machine learning algorithms across supervised and unsupervised learning 5+ years of ML engineering experience (or equivalent depth) with a track record of technical leadership on large-scale ML systems or ML platforms that standardize workflows across multiple teams

  • Experience with agent-based architectures, orchestration frameworks, and LLM observability and evaluation tooling Expertise with LLMs, including fine-tuning, prompt engineering, embeddings, retrieval systems, evaluation, and integration into production systems

Experience deploying models across multiple runtimes (e.g., on-device, server-side)

Understanding of privacy-preserving ML techniques and responsible data handling

Familiarity with email, calendar, or contacts domains, or other communications and productivity systems

MS/PhD in Computer Science, Machine Learning, or a related technical field, or equivalent practical experience

About the Company

A

Apple Inc

We bring amazing people together to make amazing things happen.

We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.

About Apple

There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1976
WEBSITE
https://www.apple.com/jobs