Mail Center Customer Service Associate

IST Management Services is seeking an energetic & dynamic individual with a passion to serve others to join our amazing team as a Mail Center Customer Service Associate.  This position is located in Downtown Houston, TX and will consist of various mail related & print operations tasks, including shipping & receiving, delivery and processing of inbound/outbound mail & packages, document printing, copier fleet maintenance services, heavy lifting, etc, all performed within a corporate working environment.  The ideal candidate must be detailed oriented & process driven with a background and focus in customer service and willing to train and be ready to grow in their professional career!

IST Management Services is the fastest growing, national management company in the industry.  IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Benefits Include:   Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives

Hourly Compensation: $13.00 - $13.00 USD per hrly (DOE)

Work Schedule: Monday - Friday   8:00 AM - 5:00 PM

Location: This amazing opportunity is located in Downtown Houston, TX.  (Employees also receive a monthly parking stipend/allowance)

The Mail Center Customer Service Associate position will perform various mail related and print operations tasks, including shipping & receiving , delivery and processing of inbound/outbound mail & packages, document printing, copier fleet maintenance services, heavy lifting, and etc.  Additional responsibilities include:

• Sorting and distribution of incoming / outgoing mail
• Processing inbound and outbound express carrier shipments
• Metering outbound postal mail and utilizing other operational equipment 
• Copy/print documents, books requests from electronic files includes binding & tab creation
• Perform copier fleet checks
• Maintain the highest level of customer care while demonstrating a friendly and cooperate attitude
• Taking direction from Supervisor or Manager

The qualifications for the Mail Center Customer Service Associate position must be detailed oriented and process driven with a background and focus in customer service and willing to train and be ready to grown in their professional career.  Additional qualifications include:

• A valid and current Driver's License
• High school diploma or equivalent (GED) required
• Professional appearance and demeanor
• Excellent attendance and punctuality
• Lifting up to 50 lbs with aid
• Ability to work independently or in a team environment
• Excellent communication skills (written and verbal)

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.