Overview:
The Mail Courier is responsible for the timely and accurate pickup, sorting, and delivery of mail, packages, and interdepartmental correspondence throughout the healthcare facility. This role ensures that all departments receive their mail and supplies in a safe, efficient, and professional manner, contributing to the smooth operations of the hospital's daily functions. The Mail Courier will also assist with light materials handling and support the Materials Management Department as needed.
Essential Duties
- Collect, sort, and deliver incoming and outgoing mail, packages, and interdepartmental correspondence to various departments and units within the healthcare facility.
- Ensure timely and accurate delivery of all items, following established routes and schedules.
- Sort and distribute incoming mail, including letters, packages, and supplies, according to departmental guidelines.
- Process outgoing mail, ensuring proper postage and adherence to postal regulations.
- Handle sensitive or confidential documents with care, maintaining patient and organizational confidentiality.
- Assist the Materials Management Department with the delivery and distribution of medical supplies, equipment, and other materials as needed.
- Help maintain stock levels of mailroom and office supplies and report any shortages to the supervisor.
- Interact professionally with hospital staff, patients, and visitors while performing mail delivery duties.
- Communicate effectively with departments to ensure they are aware of any issues or delays related to mail or package delivery.
- Address any concerns or complaints regarding mail service promptly and professionally.
- Follow all hospital policies and procedures related to mail handling, safety, and infection control.
- Ensure compliance with relevant postal regulations and guidelines.
- Report any suspicious packages or safety concerns immediately to the supervisor or appropriate personnel.
- Ensure all equipment is clean, well-organized, and in good working condition.
- Demonstrates flexibility with assignments within professional scope/duties/licensure.\"
Responsibilities:
Preferred Experience
- Previous experience in a mailroom, courier, or materials handling role is preferred, especially in a healthcare setting.
- Excellent organizational skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with healthcare privacy regulations (e.g., HIPAA) is a plus.
Required Licensure/Education
- High school diploma or equivalent
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes:
Compensation
- Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift differential, on-call
- Opportunity for annual increases based on performance
Benefits - .5 to 1.0 FTE
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Benefits - .001 to .49 FTE:
- Paid Leave Hours accrued as you work
Employee Health Requirements
Exposure/Sensory Requirements
Exposure to:
- Chemicals: None.
- Video Display Terminals: None
- Blood and Body Fluids: None.
- TB or Airborne Pathogens: None
Sensory requirements (speech, vision, smell, hearing, touch):
- Speech: Needed for communication with others, telephone communication.
- Vision: Needed to read memos and literature.
- Smell: N/A
- Hearing: Needed for telephone communications and meetings..
- Touch: Needed to write .
Activity/Lifting Requirements
Percentage of time during the normal workday the employee is required to:
- Sit: 0%
- Twist: 0%
- Stand: 40%
- Crawl: 0%
- Walk: 20%
- Kneel: 0%
- Lift: 10%
- Drive: 0%
- Squat: 0%
- Climb: 0%
- Bend: 5%
- Reach above shoulders: 25%
The weight required to be lifted each normal workday according to the continuum described below:
- Up to 10 lbs: Frequently
- Up to 20 lbs: Frequently
- Up to 35 lbs: Occasionally
- Up to 50 lbs: Occasionally
- Up to 75 lbs: Occasionally
- Up to 100 lbs:Not Required
- Over 100 lbs: Not Required
Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):
- Sit: 0
- Twist: 0
- Stand: 180
- Crawl: 0
- Walk: 300
- Kneel: 0
- Lift: 2
- Drive: 0
- Squat: 0
- Climb: 0
- Bend: 2
- Reach above shoulders: 20
Repetitive use of hands (Frequency indicated):
- Simple grasp Normal weight: 10# frequently
- Pushing & pulling Normal weight: 10-50# frequently
- Fine Manipulation:
Repetitive use of foot or feet in operating machine control: None
Environmental Factors & Special Hazards
- Environmental Factors (Time Spent):
- Inside hours: 8
- Outside hours : 0
- Temperature: Normal Range
- Lighting: Average
- Noise levels: Average
- Humidity: Normal Range
- Atmosphere:
- Special Hazards: None
- Protective Clothing Required: None
Pay Range:
USD $19.02 - USD $23.46 /Hr