Mail Order Supervisor

CenterWell
  • Phoenix, Arizona
    2 days ago

    Job Description

    Become a part of our caring community

    The Supervisor, Mail Order Pharmacy Distribution processes and dispenses or directly supports the processing and dispensing of Traditional and Over the Counter prescription orders to be mailed to patients' homes and handles complex and/or escalated issues. The Supervisor, Mail Order Pharmacy Distribution works within thorough, prescribed guidelines and procedures; uses independent judgment requiring analysis of variable factors to solve basic problems; collaborates with management and top professionals/specialists in selection of methods, techniques, and analytical approach.

    The Supervisor, Mail Order Pharmacy Distribution resolves problems related to drug interactions, dependencies, and department processes. Analyzes distribution and supports pharmacists and pharmacy technicians. Assists Pharmacists in medication preparation and dispensing directly or through program/process development. May contact physicians for prescriptions clarification and may enter prescription orders into pharmacy system. Complies with all Drug Enforcement Administration (DEA), Centers for Medicare & Medicaid Services (CMS), federal, state, and company regulations, policies, and procedures. Decisions are typically related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature and supervises a group of typically support and technical associates; coordinates and provides day-to-day oversight to associates. Ensures consistency in execution across team. Holds team members accountable for following established policies.

    Use your skills to make an impact

    Required Qualifications

    • Requires National Certification, PTCB CphT
    • 4 - 6 years of related experience
    • Must have an active registration/license with the Board of Pharmacy in the appropriate state
    • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

    Preferred Qualifications

    • Bachelor's Degree
    • Previous supervisory experience, 2 years minimum

    Additional Information

    Scheduled Weekly Hours

    40

    Pay Range

    The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$59,300 - $80,900 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

    Description of Benefits

    Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

    About Us

    About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

    Equal Opportunity Employer

    It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

    Numbers & Facts

    LocationPhoenix, Arizona

    Skills

    • Affirmative Actionunmatched
    • Analysis Skillsunmatched
    • Centers for Medicare and Medicaid Services (CMS)unmatched
    • Certified Pharmacy Technician (CPhT)unmatched
    • Chronic Diseaseunmatched
    • Continuous Improvementunmatched
    • Corporate Policiesunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Drug Interactionsunmatched
    • Federal Laws and Regulationsunmatched
    • Health Educationunmatched
    • Healthcareunmatched
    • Healthcare Providersunmatched
    • Healthcare Qualityunmatched
    • Home Careunmatched
    • Hospice Careunmatched
    • Mail Processingunmatched
    • Maintain Complianceunmatched
    • Medicationsunmatched
    • Operationsunmatched
    • Operations Planningunmatched
    • Order Managementunmatched
    • Order Processingunmatched
    • Patient Careunmatched
    • People Managementunmatched
    • Pharmacyunmatched
    • Policy Developmentunmatched
    • Prescription Drugsunmatched
    • Primary Careunmatched
    • Problem Solving Skillsunmatched
    • Process Developmentunmatched
    • Rehabilitation Actunmatched
    • Requirements Validation/Verificationunmatched
    • Retailunmatched
    • State Laws and Regulationsunmatched
    • Team Lead/Managerunmatched
    • Technical Supportunmatched
    • Training/Teachingunmatched
    • United States Drug Enforcement Agency (DEA)unmatched

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