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Mail & Print Services Assistant

Metasys Technologies
  • New York, NY
  • $35–$36 Per Hour
  • Quick Apply
2 days ago

Job Description

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Title: Mail & Print Services Assistant
Job Location: New York, NY (Onsite)
Job Duration: 3 Months (Possible extension or possible conversion)
Schedule: Hours 8 AM 5 PM, Monday Friday

Job Description:
Summary
  • Responsible for all aspects of the mailroom operations for a building or campus.

Job Responsibilities
  • Supervise and actively support personnel across all mailroom and shipping and receiving functions.
  • Set work schedules, assign tasks, and cross-train staff to ensure full operational coverage, including during high-volume event periods and seasonal activations.
  • Oversee the receipt, handling, logging, and dispatch of apparel samples, seasonal product, confidential materials, and VIP items.
  • Maintain a secure and clearly documented chain of custody for all inbound and outbound shipments at all times.
  • Manage high-volume event product flows in a fast-paced environment.
  • Ensure accurate intake, secure storage, and timely distribution.
  • Coordinate logistics for high-profile activations with professionalism and discretion.
  • Maintain and enforce mailroom policies and procedural manuals.
  • Ensure compliance with protocols for confidential and high-value items.
  • Communicate updates clearly to all team members and drive consistent compliance.
  • Operate and oversee shipping and tracking platforms, including:
    • Client
    • FedEx
    • USPS
    • PS Tracks
    • Ricoh
    • Pitney Bowes
    • Related mail and package systems
  • Ensure all team members are trained and proficient on applicable platforms.
  • Resolve operational issues quickly and decisively.
  • Identify root causes, implement corrective actions, and communicate outcomes to relevant stakeholders without delay.
  • Develop and refine techniques that improve throughput, accuracy, and security.
  • Support operations during peak periods and event-driven surges.
  • Maintain cost records by department.
  • Implement cost-saving measures.
  • Report on operational efficiency with accuracy and transparency.
  • Ensure all work output reflects the highest standards of organization, confidentiality, and client service.
  • Uphold the client's maxims in every interaction.

Qualifications
  • High School Diploma or GED.
  • Five or more years of job-related experience.
  • Prior supervisory or shift manager experience required.
  • Experience in a high-volume mailroom, shipping operation, or logistics environment strongly preferred.
  • Working knowledge of mailroom and shipping operations, including:
    • Intake protocols
    • Chain-of-custody practices
    • Handling procedures for confidential and high-value items
  • Demonstrated ability to manage sensitive information with discretion and maintain confidentiality under pressure.
  • Proficient in:
    • Microsoft Word
    • Microsoft Excel
    • Microsoft Outlook
    • Microsoft Teams
    • Slack
    • Zoom
    • Box
  • Familiarity with:
    • Client
    • FedEx
    • USPS
    • PS Tracks
    • Ricoh
    • Pitney Bowes
    • Other mail and package management systems
  • Exceptional organizational skills.
  • Ability to prioritize, adapt, and execute in a high-paced, high-stakes environment.
  • Motivated, hands-on, and committed to team and client success.

Interview Process:
  • 1 Virtual and/or 1 In-Person Interview

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

Numbers & Facts

LocationNew York, NY
IndustryComputer/IT Services
Salary$35–$36 Per Hour
Company Size100 to 499 employees
Year Founded2000
Websitehttp://metasysinc.com/

About Company

With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.

Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.

We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.

Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.

If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.

Skills

  • Background Investigationunmatched
  • Chain of Custodyunmatched
  • Communication Skillsunmatched
  • Corrective Actionunmatched
  • Cost Controlunmatched
  • Customer Support/Serviceunmatched
  • Develop Methodologiesunmatched
  • Establish Prioritiesunmatched
  • High School Diplomaunmatched
  • Logisticsunmatched
  • Mail Processingunmatched
  • Mail Servicesunmatched
  • Maintain Complianceunmatched
  • Microsoft Excelunmatched
  • Microsoft Outlookunmatched
  • Microsoft Product Familyunmatched
  • Microsoft Wordunmatched
  • Operational Supportunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Product Flowunmatched
  • Record Keepingunmatched
  • Root Cause Analysisunmatched
  • Shipping Operationsunmatched
  • Shipping/Receivingunmatched
  • Slackunmatched
  • Staff Trainingunmatched
  • Time Managementunmatched
  • USPS (United States Post Office)unmatched

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