Overview
Pay: $27-36/hr
The pay listed is the hourly/salary rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management
ABM is seeking a Mailroom Services Clerk for our client. In this position, you will be the primary point of contact for the mail and shipping distribution process. You will oversee the mail services and shipping department (within our client office) by coordinating the distribution and mail, packages and parcels for client campus. You will also act as the primary vendor point of contact for maintenance and urgent repairs of mailroom equipment.
Responsibilities
Responsibilities
Maintain the mail, package and parcel inventory and replenishing supplies as needed throughout conference rooms and satellite stations on client campus.
Creates shipping labels for courier packages online.
Collect packages in satellite campus location for mail services
Maintain the FedEx, UPS, DHL or similar shipping label file.
Operate and maintain mailroom equipment, such as postage meters, check printers and stuffer.
Act as point of contact for mailroom equipment repair and maintenance vendors.
Drop or coordinate shipping of commercial packages to a commercial hub (as needed)
Assist with package tracking by updating, responding and/or assigning cases.
Assists in the handling of mail services related inquiries either via case management system, phone or in person with professionalism, courteous and a sense of urgency.
Participate in projects as assigned.
Escalate concerns or difficulties to the Campus Manager (Sr. Facilities Manager) with a sense of urgency.
Qualifications
Skills Requirements:
Ability to adhere to time-sensitive tasks by working quickly and efficiently throughout the workday.
Strong attention to detail and the ability to work in a fast-paced environment.
Strong sense of urgency.
Integrity, discretion, and respect for confidentiality and privacy.
Ability to read and understand equipment manuals.
Typing, computing, and data entry skills.
Good communication, interpersonal, and customer service skills with all internal and external contacts.
Time management – strong ability to prioritize, meet deadlines and work under pressure.
Flexible and supportive team member.
Contributes ideas on ways to optimize or improve the team, the department, and the Company.
Education, Experience, & Licensing Requirements:
High school diploma or equivalent
Competent and working knowledge of navigating Microsoft Suite, Google Workspace and Mail Services software
College degree or equivalent work experience preferred
Experience working in an office setting.
Previous mailroom or clerical experience a plus
Customer Service Experience
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)