Mail Services Associate (Floater)

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

Reporting to the Regional Operations Manager, the Lead Floater will provide staffing coverage and assistance to Clients in the Seattle and Renton area where we provide Receptionist/Lobby Ambassador, Facilities and Shipping & Receiving services.

• Ability to commute to locations located in the Greater Seattle and Renton area.
• Must have great customer service skills, be reliable and self-motivated
• Able to communicate effectively with many different types of people
• Operates multiple-call telephone and routes calls routes calls to the appropriate person or location within the corporate office and external.
• Act as first point of contact for clients and guests.
• Greets customers, vendors, job applicants, associates from other locations, and other visitors with high degree of professionalism and courtesy
• Work on a fast pace line processing, sorting, and staging packages for delivery.
• Receive, count and process all incoming items, letters and packages.
• Deliver packages to departments and cubicles using P.D.A system to scan and sign for packages.
• Prepare and package outgoing materials to prevent in-transit damage.
• Prepare all appropriate shipping documentation.
• Check and organize shipping stock items.
• Assist the Facilities Manager with managing supplies inventory.
• Receive supplies and stock them in the appropriate areas.
• Stocking beverages in break rooms throughout building.
• Facilities duties to include keyboard tray installations, conference room set-up, etc.
• Other duties as assigned.

Qualifications:

• High School diploma or GED equivalent required.
• Minimum of 1-2 years Customer Service experience.
• 1 to 2 years' experience in a corporate front desk or reception environment preferred.
• 1 to 2 years' experience in a shipping & receiving or mailroom environment preferred.
• Valid driver's license with a clean driving record and/or must have reliable transportation.
• Exhibits superior verbal communication and phone skills.
• Consistently demonstrates professional demeanor, appearance and attitude.
• Flexibility to work at different sites required
• Ability to lift up to 50 lbs. on a consistent basis.
• Proficiency in MS-Office: Word, Excel, Outlook, and Power Point a plus.