Mail Services Associate (Floater)

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

Reporting to the Regional Operations Manager in the Region, the Floater will provide coverage and assistance to our operations in the South Bay and Peninsular market where we provide shipping & receiving, front desk, light facilities and office services.

• Will cover positions in the mailroom or lobby or with the facilities team as needed.
• Must have great customer service skills, be reliable and self-motivated.
• Act as first point of contact for clients and guests. Greets customers, vendors, job applicants, associates from other locations, and other visitors with high degree of professionalism and courtesy.
• Maintain safe and neat appearance of office reception area.
• Take and relay messages; provide information and customer service to callers/guests.
• Coordinate Video conferences, reserve visitor offices and oversee communal office meeting spaces.
• Submit Facility requests for items that need to be repaired.
• Receive, count and process all incoming items, letters and packages.
• Deliver packages to departments and cubicles using P.D.A system to scan and sign for packages.
• Prepare and package outgoing materials to prevent in-transit damage.
• Prepare all appropriate shipping documentation.
• Utilize postage machine to properly meter outbound mail.
• Assist in maintaining office supplies inventory.
• Deliver office supplies and copy paper and stock conference rooms and print copy stations.
• Ability to commute to locations located in downtown San Francisco and Oakland.
• Other duties as assigned.

Qualifications:

• High School diploma or GED equivalent required.
• 1 to 2 years' experience in shipping & receiving or mailroom preferred.
• Facilities or facilities coordinator experience preferred.
• Driving will be required at some of the work locations.
• Must have reliable transportation to report to different work locations as needed.
• Strong verbal communication and phone skills.
• Consistently demonstrates professional demeanor, appearance and attitude.
• Ability to appropriately handle confidential and highly sensitive material.
• Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.

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