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Mail Services Chief (Management Analyst II)

Fairfax County

FAIRFAX (EJ32), VA

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JOB DETAILS
SKILLS
Analysis Skills, Budget Management, Centralized Operations/Management, Continuous Improvement, Customer Relations, Customer Support/Service, Distribution Management, Equipment Maintenance/Repair, Government, Information Technology & Information Systems, Leadership, Local Government, Logistics, Mail Processing, Mail Services, Maintain Compliance, Operational Support, Operations, Operations Management, Operations Planning, Performance Analysis, Regulatory Compliance, Reporting Skills, Service Delivery, Team Player, Time Management, USPS (United States Post Office)
LOCATION
FAIRFAX (EJ32), VA
POSTED
10 days ago
Are you an experienced operations leader with a passion for customer service, logistics, and continuous improvement? This position works as a dynamic professional to lead the department's enterprise mail operations that support various county agencies, departments, and Board offices.

In this highly visible leadership role, you will oversee the county's centralized mail services operation, ensuring the timely, accurate, secure, and cost-effective delivery of critical communications and mail throughout the organization. The ideal candidate is a collaborative leader who thrives in a fast-paced operational environment, develops high-performing teams, and continuously seeks opportunities to improve efficiency and service delivery.

As the Mail Services Chief, you will provide operational and administrative leadership for county-wide mail services, including:

  • Manages the distribution of USPS and interoffice mail throughout Fairfax County facilities.
  • Oversees bulk mail processing and postage management to ensure efficient and cost-effective mailing operations.
  • Ensures compliance with USPS regulations, postal requirements, and County policies.
  • Supervises and develops Mail Services personnel while fostering a culture of accountability, teamwork, and - customer service.
  • Builds and maintains strong relationships with internal customers, USPS representatives, and external vendors.
  • Monitors operational performance, preparing reports, managing budgets, and identifying opportunities for continuous improvement.

Work location: this position is fully onsite and requires daily presence to oversee mail operations, personnel, equipment, and customer service.

If you're ready to lead a critical enterprise service that supports the daily operations of one of the nation's largest local governments, we encourage you to apply.

Note: the functional area for the position is mail services.
Job Type: FT Salary W BN
Agency: Information Technology
Location: FX. CTY. GOVERNMENT CENTER, 12000 GOVERNMENT CENTER PKWY., FAIRFAX (EJ32)

About the Company

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Fairfax County

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