Mail Services Supervisor - New York City, NY

CBRE Group Inc

New York City, NY

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Artificial Intelligence (AI), Calendar Management, Commercial Real Estate, Conference Management, Cost Control, Customer Service Management, Customer Support/Service, Equal Employment Opportunity (EEO), Facilities Management, Food Services, Food and Beverage Industry, Identify Issues, Interviewing Skills, LinkedIn, Mail Processing, Mail Services, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Organizational Development/Management, Organizational Skills, People Management, Problem Solving Skills, Record Keeping, Safety Process, Schedule Development, Shipping/Receiving, Staff Training, Team Player, Telephone Skills, Twitter
LOCATION
New York City, NY
POSTED
7 days ago

Mail Services Supervisor - New York City, NY

Job ID

285842

Posted

10-Jul-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service, Facilities Management

Location(s)

Manhattan - New York - United States of America, New York - New York - United States of America, New York City - New York - United States of America

"Ready to take your career to the next level? Join our top tier Workplace Experience Host Team at CBRE, where you'll collaborate with a diverse group of associates to provide white glove hospitality to employees and clients, creating a wonderful workplace environment and daily experience"

About the Role:

As a CBRE Mail Services Supervisor, you will be responsible for supervising all aspects of the mailroom operations for a building or campus.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You'll Do:

  • Supervise personnel assigned to mail services. This includes establishing work schedules, assigning tasks, cross-training staff to perform shipping/receiving duties as back-up, and evaluating and developing performance.
  • Conduct personnel meetings as necessary about safety, procedures, and operations.
  • Maintain records of the mailing costs incurred by each business unit or department and implement cost savings programs and procedures to increase efficiency.
  • Maintain policy and procedural manuals for mailroom operations. Recommend changes and inform mailroom personnel of changes made.
  • Monitor on-line production/copy requests, set up conference rooms for client meetings, answer telephones and take messages in a professional manner.
  • Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
  • May establish new techniques to ensure the team is able to meet its objectives.
  • Has a direct impact on the team objectives as well as the objectives of related teams.
  • Ensure personal and team outcomes have a positive impact on customer objectives.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

What You'll Need:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred.

In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.

Requires the ability to explain complex concepts or sensitive information.

Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Excellent organizational skills with a master- level inquisitive mindset.

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

New York Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Mail Services Supervisor position is $50,000 annually and the maximum salary for the Mail Services Supervisor position is $75,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host's scalable product suite includes concierge-quality services provided by talented CBRE "hosts"; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Find out more

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About the Company

C

CBRE Group Inc

CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 70,000 employees (excluding affiliates), and serves real estate owners, investors and occupiers through more than 400 offices (excluding affiliates) worldwide. CBRE offers strategic advice and execution for property sales and leasing; corporate services; property, facilities and project management; mortgage banking; appraisal and valuation; development services; investment management; and research and consulting.

As an employee at CBRE, you have the freedom to make your own path. Your career is in your own hands; there’s no need to wait to be shown the way. "It’s about how well you perform, not just how long you’ve worked here and you're encouraged to take intelligent risks and explore new ideas and innovations. Our scale gives you mobility and a broader choice of opportunities. You'll always have a team behind you.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Real Estate/Property Management
FOUNDED
1906
WEBSITE
http://www.cbre.com/