Mailroom Clerk

The Mailroom Clerk is responsible for the timely and accurate receipt, sorting, distribution, collection, and processing of incoming and outgoing mail, packages, and courier deliveries. This role supports daily business operations by ensuring correspondence and shipments are handled efficiently, securely, and in accordance with company procedures. The role will support filling in at reception answering phones and driving the company shuttle from time to time.

Key Responsibilities

• Receive, sort, and distribute incoming mail, packages, and courier deliveries to appropriate departments and individuals.
• Prepare outgoing mail and packages, including weighing, metering, labeling, and arranging shipment through approved carriers.
• Maintain records of incoming and outgoing shipments and obtain signatures for delivery confirmation when required.
• Coordinate with courier services, postal carriers, and delivery vendors.
• Operate and maintain mailroom equipment, including postage meters, scanners, copiers, and package tracking systems.
• Monitor and replenish mailroom supplies such as envelopes, labels, packaging materials, and postage.
• Process certified, registered, overnight, and special delivery mail.
• Ensure confidential and sensitive documents are handled securely.
• Assist with office support functions, including filing, copying, document scanning, records management, and reception coverage.
• Maintain a clean, organized, and safe mailroom environment.
• Resolve delivery issues and investigate lost or misdirected mail or packages.
• Will be asked to fill-in driving the company shuttle van from time to time.
• Comply with company policies, postal regulations, and safety procedures.